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dvd rw drive in laptop
the drive plays cd music ok using disc , today I tried to install a cannon printer using their original disc , but drive will not pick the disc up so as I can install program. looked in help but no information for this particular problem .
at one point I was asked to format disc . did not do that it seemed wrong to me
any clues .
am using HP-processor Celeron dual core cpu 3500@210GHZ
ram 2.00gb
64 bit operating system
Help would be appreciated