Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: WD My Book 3TB Ext HDD - Unknown - Not Initialized

12 Jun 2015   #1

Windows 7 Pro 64 bit
WD My Book 3TB Ext HDD - Unknown - Not Initialized

New here to this forum. Been searching and reading for the past week trying to get my HDD to work.

I was able to access my external HD about a week ago, watched a movie off it and fell asleep. When I awoke the next morning, powered on my laptop, it wouldn't boot up so I shut it down and unplugged the HD and powered it back on. Plugged the HD back in, computer sees it but not showing in My Computer.

Within Disk Management, it shows Disk1 - Unknown - Not Initialized.

Searched and searched and searched for different solutions, tried different things and still nothing. I have tried PW but not showing up to be able to scan it. I have a docking station so I pulled the HD out and plugged it into that. PW was able to see it but no partitions found. Tried to run TestDisk (per some other help treads instructions) with nothing found.
I have ran EaseUS recovery, recovered some files but none which were readable.

I have lots of important files on this HD and I really need them. Sending it to a professional is out of the question.

I'm currently about to boot up pendrive and see if it sees anything there.

I can post any screen shots and try anything again. I have done nothing but scans scans scans.

Thank you!

My System SpecsSystem Spec
13 Jun 2015   #2

Windows 7 Home Premium 32 bit


Welcome to Seven Forums.

I would have been happy to help you had it not been a Western Digital External drive.

Is your drive's model No. this WDBFJK0030HBK?

Your drive is hardware encrypted and should the interface card that contains the encryption chip and the decryption key fail, even if the HDD itself is good, you can't get your data out by hooking it up as a second drive in a dock or sata connect on a desktop. You can get what data is there inside but it will be the encrypted data.

Your statement "I have ran EaseUS recovery, recovered some files but none which were readable." confirms this.

The only way you can get your data back is to send the enclosure and drive to the Western Digital patronised Data Recovery Partners listed by WD here WD Support / Data Recovery Partners. Only they have been supplied with the decrypt key by WD and they will do it in a jiffy for you.

Free consultation, So get a quote from them and you will never again buy a WD drive, I am sure. » Western Digital MyBook Drive Lock Encryption ? Failure and Recovery

Good Luck.
My System SpecsSystem Spec
13 Jun 2015   #3

Windows 7 Ultimate x64 SP1

Jumanji, reading this I got suspicious

I have WD Passport 1TB USB3, model is WDBACX0010BRD - 01. Just searched google and got some results, however I can't be sure if they are the same thing. Does this one have the hardware encryption you mention as well?
My System SpecsSystem Spec

13 Jun 2015   #4

Windows 7 Home Premium 32 bit

Western Digital My Passport 1TB USB 3.0 Portable Hard Drive - Red (WDBACX0010BRD-NESN) is hardware encrypted. See the features and specifications here Western Digital My Passport 1TB USB 3.0 Portable... : Target

According to this page External Portable Hard Drives Overview only WD Elements portable does not have hardware encryption.

In the Desktop Externals also only WD Elements Desktop does not have hardware encryption.
My System SpecsSystem Spec
13 Jun 2015   #5

Windows 7 Ultimate x64 SP1

Good to know, thanks for your time.

I use this one for secondary backup of daily images. I will keep a couple more images on the internal backup drive from now on.
My System SpecsSystem Spec

 WD My Book 3TB Ext HDD - Unknown - Not Initialized

Thread Tools

Similar help and support threads
Thread Forum
External HDD is Unknown and Not Initialized
Hello there. This is my first post at this forum. I have a probably 6-7 years old WD Elements 1TB external HDD. When I connect it to PC via USB I can hear ordinary HDD detected sound and after that it sounds some short beeps at 7-3-3 order. Here are some screenshots of my situation. Is there...
Hardware & Devices
WD My Book Not initialized / Unallocated
Greetings, I will cut right down to the issue at hand seeing that I've spent two hours on this so far and no luck. The drive worked perfectly yesterday. It might of been connected through the USB port when I had an error screen (blue screen) about my SD port and then the system restarted itself. I...
Hardware & Devices
Disk unknown - not initialized
Hi, thanks for reading this and thanks for your help. My laptop took a fall and after that it doesnt enter the boot sequence for windows, stops at the laptop manufacturer logo. I remove my hdd from the laptop and put into a external drive i keep for this purpose, checking hdd´s. I can´t...
Hardware & Devices
disk1 unknown not initialized
i have a hard disk 1 TB (i was 5 partitions)..suddenly it did not open..i treid to open it in disk management software it shows picture 1 i treid to open it with the software minitool partition wizard professional it shows its size is negative how can i solve this problem
Hardware & Devices
Disk 1 Unknown, Not Initialized
Hi, My DVD Recorder died, so I took out the HDD Seagate DB35.2 and plugged it in my laptop. I get the above message in disk management. I also tried Knoppix 7.0 but the disk does not show up. My scope is to save the content in the disk and move it to my PC, is it a mission impossible? Any...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:03.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App