laptop keyboard types wrong symbols

Hi everyone, newbie here. Sorry if I've posted this in the wrong spot. I joined this forum to get help with another problem but after reading the posting instructions I'd better do some homework before getting into that little mess I've made .

In the meantime, I've pulled out an inherited (but brand new) laptop and there is a glitch in the keyboard.

The @ key types " and vice versa.

Because the laptop was probably bought 1 to 3 years ago (and I don't know where from), I won't bother trying to fix it under warranty.

Any ideas please?

Many thanks in advance.

You possibly have English UK/English U.S. problem.

On Task Bar where it say EN, right click and Settings
(if not there, Control Panel - Region and Language - Keyboards and Languages - Change Keyboards)
Click Add - Find the appropriate keyboard in the list.
Change Default input language above to new language you have added
Remove the old one below box (Installed Services)

GokAy you were indeed spot on the money! Have now got the symbols where they should be, thank you so much for your help

Open up the Control Panel. This can be done by either pressing WIN + R, then typing "Control" (without quotes) or going to My Computer and clicking "Control Panel" in the Other Places area on the left.

Look for "Regional and Language Options". The categories are alphabetized, so finding it shouldn't be hard. Once you find it, double-click on it. A window should come up with the tabs "Regional Options," "Language Options," and "Advanced" tabs at the top.
Select the "Regional Options" tab. There, you will find a pull down menu, a Samples section, and a Location menu. Make sure that both menus are set to your local region's settings.
Click on the "Customize" button next to the top pull down menu. Sometimes these settings can interfere with your keyboard
Click on the Numbers tab. Check the Measurement system:" field, and verify your measurement system is set to whatever system your region uses.

Once the Numbers tab is set, verify Currency, Time, and Date settings are all correct, then close the "Customize Regional Options" window.
Click on Languages tab. Then click on the Details button. Choose your regional language from "Default Input language" menu, then choose the keyboard of your language from the "Installed Services" window
Click the Apply button at the bottom. Then click Apply at the bottom of the "Regional and Language Settings" window.

Restart your computer, then test out the keys using a word processing program such as Notepad or Microsoft Word. If the problem persists, it may be a hardware issu

Thanks Natalie, yes I was able to change the settings and it was the keyboard setting that was the issue. Makes it a lot easier now to type in email addresses :)

Glad you fixed it, yeah pain in the butt when keys are off :)