Seagate hdd (internal) unmount/disappear after awhile i plugged in.


  1. Posts : 4
    Window 8.1 Pro
       #1

    Seagate hdd (internal) unmount/disappear after awhile i plugged in.


    Summary:
    Before my Seagate ST1000DM003 (1TB) failed, the disk usage always goes up to 100% active with no transfer rate, this causing my pc freeze randomly. BIOS POST shows up'S.M.A.R.T. COMMAND FAILED', but i ignored it. Few days later i can't boot windows anymore. When i'm trying to access it, it will completely disappear from my pc even bios, but it's still spinning. i have to restart or wait some time then only it will appear again. Someone said that it was known issue. check this out: Known issues with Seagate Barracuda 7200.14 Desktop Drives
    Unfortunately, the firmware update failed. Is there any other way that i can update my firmware? if yes, you can guide me with steps?
    I also tried to recover my data with Gnu ddrescue, the process failed too.

    Details:
    Last two week, i'm facing lag issue on my computer, something like the applications takes some time to open up, and my pc freeze randomly. When i take a look at my task manager, my disk 0 (primary drive which with the windows installed in) goes up to 100% active when i'm trying to open up an application, then drop back to normal percentage after that.

    7 days later, the BIOS POST hold for 1 min or longer before booting windows, and it also shows up'S.M.A.R.T. COMMAND FAILED', but i pressed 'F1' to resume booting, and when windows booted successfully, windows is so lag until i can't do anything. Task manager shows that the Disk 0 is always active at 100%, all the time even there is no transfer rate. Finally i can't boot windows anymore.

    Then i installed a new windows in my secondary HDD in order to fix the problem with my primary HDD. Every time i'm trying to mount the HDD and recover my data in it, it will mount first but i still can't access it, it just like loading the file. After some time, it unmount and completely disappear from my pc, even i couldn't find it in device manager and BIOS, but it's still spinning.

    I found that someone was saying that it was known issue with the model of hdd. check this out: Known issues with Seagate Barracuda 7200.14 Desktop Drives Unfortunately, the firmware update failed, tried for 5 times. By default, i make a bootable usb with the firmware, and boot it up. sometimes the software couldn't detect my hdd, but when it finally detected the hdd, the update still failed. Is there any other way that i can update my firmware? if yes, you can guide me with steps?

    I also tried to recover my data with Gnu ddrescue, the process failed too. Thanks for reading it, sorry for my bad english. appreciate your help

    P.S.
    - Hdd doesn't have clicking sound, i think that's the problem with logical damage.
    - I also faced this issue last time, then it resolved when i formatted it and installed new windows again. But i want the data back this time.
    - Will this problem occur if i didn't defrag my hdd for a long time?

    System: Windows 8.1 Pro

    HDD: Seagate ST1000DM003 (1TB)
    Last edited by kang08; 22 Jun 2015 at 09:33.
      My Computer


  2. Posts : 11
    7 Ultimate x 32
       #2

    too long...
      My Computer


  3. Posts : 4
    Window 8.1 Pro
    Thread Starter
       #3

    Edited


    LeonardKonrad said:
    too long...
    Sorry about that, this is my first post and i've just edited it. I also made a summary about it:

    Before my Seagate ST1000DM003 (1TB) failed, the disk usage always goes up to 100% active with no transfer rate, this causing my pc freeze randomly. BIOS POST shows up'S.M.A.R.T. COMMAND FAILED', but i ignored it. Few days later i can't boot windows anymore. When i'm trying to access it, it will completely disappear from my pc even bios, but it's still spinning. i have to restart or wait some time then only it will appear again. Someone said that it was known issue. check this out: Known issues with Seagate Barracuda 7200.14 Desktop Drives
    Unfortunately, the firmware update failed. Is there any other way that i can update my firmware? if yes, you can guide me with steps?
    I also tried to recover my data with Gnu ddrescue, the process failed too.

    P.S.
    - Hdd doesn't have clicking sound, i think that's the problem with logical damage.
    - I also faced this issue last time, then it resolved when i formatted it and installed new windows again. But i want the data back this time.
    - Will this problem occur if i didn't defrag my hdd for a long time?
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    Did you reseat the data/power cables to the HDD? Also try another data cable, use CD/DVD cable for example
      My Computer


  5. Posts : 4
    Window 8.1 Pro
    Thread Starter
       #5

    yeap, did that almost everyday lol. the problem still occur.
    So i'm quite sure about the firmware issue which causing this:
    Known issues with Seagate Barracuda 7200.14 Desktop Drives

    My hdd model is ST1000DM003 which is listed in that link.
      My Computer


  6. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #6

    Mine is ST3000DM001 also in the list with firmware CC24, older than the so called CC4G?

    I only connect this from time to time to sync my D and E drives. It was connected to my PC for as long as 20 hours if I remember correctly. Now once a week for an hour, and I haven't noticed any issues. That article talks about RAID arrays and not single drives. Up to you to decide on an action of course.
      My Computer


  7. Posts : 4
    Window 8.1 Pro
    Thread Starter
       #7

    GokAy said:
    Mine is ST3000DM001 also in the list with firmware CC24, older than the so called CC4G?

    I only connect this from time to time to sync my D and E drives. It was connected to my PC for as long as 20 hours if I remember correctly. Now once a week for an hour, and I haven't noticed any issues. That article talks about RAID arrays and not single drives. Up to you to decide on an action of course.
    The same problem happened to me last year as i said, but it fixed when i formatted it. But now i wanted to get back all my files, how can i do that?

    P.S. it's 3 years old, i'm trying to get the S.M.A.R.T though.
      My Computer


 

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