My Transcend StoreJet 25M3 2.5-inch 1TB Portable HDD not working


  1. Rupamk
    Posts : 3
    windows 7 ultimate 32bit
       New #1

    My Transcend StoreJet 25M3 2.5-inch 1TB Portable HDD not working


    Hi ,

    My Transcend StoreJet 25M3 2.5-inch 1TB Portable External Hard Drive, not working last day. Normally Blue led glow... But now it not glowing. Its not detecting. I checked with Disk management, Device manager . It not showing My HDD. what problem will be there? Cable or HDD ? I have not check the cable. Its USB 3.0 cable . So my friends don't have it. What i do? If HDD problem means how i recover my files? . It not working now. I have warranty. If i give to Transcend Service center. They will recover my files to me... Pls help me anyone.....
    Last edited by Brink; 25 Jun 2015 at 07:26. Reason: renamed title to fit subject
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  3. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #2

    Try:
    - another USB 3 port
    - a USB 2 port
    - on another PC (doesn't matter if it is USB 2 or 3)
    - with another USB cable
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  4. Rupamk
    Posts : 3
    windows 7 ultimate 32bit
    Thread Starter
       New #3

    Tried on another pc but itz not even dectecting!!! i just brought it three day before and i have a hugh amount of data stored in it!! itz not even recognising in windows 7 or XP!!
    should i try Y cable??
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  6. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #4

    Try another cable then. If that y-cable doesn't work, try to get a cable similar to what you have at the moment.
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  7. Rupamk
    Posts : 3
    windows 7 ultimate 32bit
    Thread Starter
       New #5

    i have used the cable similar to which i have!!bt it din'nt work!!
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