Seagate Portable 500GB Not Recognized


  1. burakace
    Posts : 22
    Windows 7 64bit
       New #1

    Seagate Portable 500GB Not Recognized


    It works on my other PC which is also windows 7 but does not work on my alienware laptop...

    Reformatted to FAT32 from NTFS but still the same...

    It recognizes my other fat32 usb stick...

    Uninstalled driver and tried re-installed but device manager cannot find drivers through windows update or by searching c:\windows...

    Does not show up in disk management at all...

    When I connect it makes the device not recognized sound...
      My Computer
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  3. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #2

    Before doing the below, try other USB ports on laptop.

    Try:
    - remove Seagate from PC
    - restart
    - run DriveCleanup as admin - Drive Tools for Windows
    - restart
    - plug in Seagate try to install

    If that fails try deleting USB upper/lower filters: How to Delete the UpperFilters and LowerFilters Registry Values
      My Computer
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  4. jumanji
    Posts : 7,055
    Windows 7 Home Premium 32 bit
       New #3

    Also tell us whether other External drives/pen drives are recognised by your default PC.
      My Computer
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