usb keyboard not working

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  1. Posts : 8
    Windows 7 home premium 64bit
       #1

    usb keyboard not working


    Hi,

    I recently bought a Zalman ZM-K400G keyboard, well, it's a cheap product but it was working fine until I replaced my mobo and cpu and reinstalled windows. Now it sometimes works normal, sometimes works but not during boot (so I can't enter bios settings) and sometimes doesn't work at all.

    When it doesn't work at all, Windows device manager sees it as an unknown device and no troubleshooting, uninstalling and reinstalling drivers etc does anything... It looks completely dead; only when I insist on pushing some of the keys its lights faintly glows momentarily (but no effect, it doesn't write anything)...

    When I reinstalled windows and then tried to install the mobo drivers, I experienced weird problems (keyboard and mouse didn't work etc.) so I'm still not sure if I installed the drivers or not. (I always have an "unknown device" exclamation on my PC device on "devices and printers" window.)
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    Hey, did you plug them to the USB 2 ports reserved for keyboard and mouse? The top 2 ports on the backplate.

    usb keyboard not working-mobo-usb-port.jpg
      My Computer


  3. Posts : 8
    Windows 7 home premium 64bit
    Thread Starter
       #3

    yes, keyboard is connected on top left usb port on the backside
      My Computer


  4. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #4

    You may need to enable legacy USB support and some such in BIOS, can you check?

    Also try disabling fast boot if there is such an option in BIOS.
      My Computer


  5. Posts : 8
    Windows 7 home premium 64bit
    Thread Starter
       #5

    BIOS settings are normal, also I can use my other keyboard...

    Tried it again, still not working, can't enter BIOS settings; when Windows starting its lights glow a few times but keys doesn't work neither during boot nor later...
      My Computer


  6. Posts : 120
    Windows 7 Home Premium
       #6

    Sounds like it is just broken - and not a setup/settings issue.
    These things wear out after a while.
      My Computer


  7. Posts : 329
    W10 Pro x64, W7 Pro x64 in VMware
       #7

    GokAy said:
    Hey, did you plug them to the USB 2 ports reserved for keyboard and mouse? The top 2 ports on the backplate.
    Could you expand on this GokAy - I thought all usb's were equal. The only usb mouse/kb probs I've had is using usb3 when no usb3 driver is installed (eg during Windows install).
    Last edited by wasnotwas; 01 Jul 2015 at 08:06.
      My Computer


  8. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #8

    You are right, they are equal :) I guess it is just to ensure you connect to USB 2 by using those top ports.

    Maybe you can try a USB to PS/2 converter but might end up losing functionality. It should be cheap.

    The green one in the picture
    http://store.donanimhaber.com/9d/50/...B0437E13C7.jpg
      My Computer


  9. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #9

    Checking some forums, exchange mouse and keyboard ports.

    Also try a CMOS reset

    Read this thread usb keyboard will not work before boot [solved] [Solved] - BIOS - Motherboards
      My Computer


  10. Posts : 8
    Windows 7 home premium 64bit
    Thread Starter
       #10

    CountryBumkin said:
    Sounds like it is just broken - and not a setup/settings issue.
    These things wear out after a while.
    I bought it one month ago... :)
      My Computer


 
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