problem with Seagate Expansion Drive not recognised


  1. Noobie
    Posts : 1
    Windows 8.1 64 bit
       New #1

    problem with Seagate Expansion Drive not recognised


    Hi, I'm new to the forum so please bear with me!

    So I've been using my external hard drive for over a year to store music and photos; it has a 500GB capacity.

    But recently when I've plugged my hard drive in it's not showing under my computer, or if it does show it wont open and I keep getting an error message. Is there any other way I can go about searching for it on my laptop?

    I don't know if it's my laptop or my hard drive that has the problem, and really need some help please!
    (The only other laptop I have available is a Mac, which i cannot use to open the hard drive unless I format it, which means losing my data so i really don't want to do that)


    EDIT: i've followed the troubleshooting on the seagate website, and discovered that my hard drive partition is RAW.. is there a way i can change this?
    Last edited by Noobie; 05 Jul 2015 at 15:37.
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  3. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #2

    Run Partition Wizard free's - Partition Recovery Wizard with a Quick Scan, then take a screenshot of the results and post here, quit/exit out of wizard and remove your external until further instructions from an expert.

    Screenshots and Files - Upload and Post in Seven Forums
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