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#1
External HDD showing full but it is impossible
I have a WD 'My Passport' 2TB 2.5" drive which I purchased in September 2014. It has remained connected to my PC via a USB 3.0 port ever since and has behaved faultlessly ...until yesterday morning. Since then, the WD Lock device works as normal but as soon as it claims the drive has been unlocked, it appears in Explorer as F: Local Drive whereas it always showed as F: My Passport previously.
If I try to read the files on it Windows Explorer crashes, as does every other program I have open. If I try to open task manager, it won't and the only way to recover is to reboot using Ctrl/Alt/Del.
I tried the drive on a second laptop and it did the same thing however, this other laptop has MiniTool Partition Wizard installed so I used that to check the disk and perform a defrag. The chkdsk option claimed the disk was 100% full whereas prior to this happening it wasn't even half full. It also stated that a repair was impossible because 0 bytes were available for the log (or something like that). The attempt to defrag merely crashed the PC.
This drive has some extremely important data which I desperately need to recover so all assistance would be gratefully received.