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#41
OK, we are definitely better off than ever before.
To me it looks like there is no problem whatsoever with the Unlock software.
It also appears that the interface electronics inside is OK since your drive capacity is shown correctly. (if it is a 1TB drive)
(In your first post you said it is a 2TB drive "I have a WD 'My Passport' 2TB 2.5" drive which I purchased in September 2014". Would you confirm that it is only a 1TB drive?)
Anyway I would like CKWD to look into it and give his opinion. I shall chip in again after that. For the moment I would think Data Recovery should be possible. I shall delineate the route to be taken after CKWD clears your drive confirming that the software part of Unlocking is OK.
Over to CKWD.
( I took my quote from page 37 of the user manual. Didn't have the patience to look beyond it. I wouldn't have done even that had you not given the link. :))
Last edited by jumanji; 16 Jul 2015 at 08:38.