Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random crashes. No BSOD image. Possible PSU issue?

19 Jul 2015   #1

Windows 7 Professional x64
Random crashes. No BSOD image. Possible PSU issue?

For about a month, the computer suddenly turns off. Although some times there are graphic anomalies on the desktop. However eventually, the computer will power off on its own.
(EDIT: as time has gone on...the graphic anomalies have become constant, i'm now testing to see if it is something simple like a bad surge protector or power bar)

No activity seems to be related to this.

The computer is about 6 years old.

I ran the program that is requested in the BSOD thread. This may be of some help. (see attached)

Thanks for your help.

Attached Files
File Type: zip (306.9 KB, 0 views)
My System SpecsSystem Spec
19 Jul 2015   #2

Windows 7 Professional x64

Different surge protector or wall outlet did not help.
My System SpecsSystem Spec
19 Jul 2015   #3

Windows 7 Ultimate x64 SP1

Temps under control?
My System SpecsSystem Spec

20 Jul 2015   #4

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

In addition to what Gokay wants mate try this ditty of mine and let us know re the PSU readout (it should be the section Nuvoton as I mention)

Using HW Info


You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT is a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE

Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.

See this for the rail voltage info,3061.html (Section 2.)

The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel



Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.

Attached Thumbnails
Random crashes. No BSOD image. Possible PSU issue?-hw-info-desktop-psu.png  
My System SpecsSystem Spec
20 Jul 2015   #5

Windows 7 Professional x64

Thanks guys. I may be getting ahead of myself...but yesterday the crashes stopped after I unistalled some software (secunia psi) and did some general cleaning up with CCleaner. I was there for 8 hours and no crashes.

Regarding the temperature...the side of the case was off with a house fan pointed at it. One case fan was dead...which I knew already. But I don't think it is the temperatures.. CPU, GPU and PSU fan are all working...including the case fan at the front of the hdd's. The PSU fan seemed weak, but it works.
It is 40C with the humidity here right, so everything is hot. But the crashes started 6 weeks ago before that.

This is a friends computer, and not easy for me to get at. I will mark this as being solved for now, but will check out the hwinfo software. Thanks.
My System SpecsSystem Spec
20 Jul 2015   #6

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Jeff yes mate a Secunia a known problem causer and do check out that HW Info check on that PSU ASAP
My System SpecsSystem Spec

 Random crashes. No BSOD image. Possible PSU issue?

Thread Tools

Similar help and support threads
Thread Forum
Random BSOD's, random program crashes
I recently built a computer and ive started to get memory management bsods randomly, and even some other bsods as well. Programs running on my computer sometimes just randomly crash with out a reason. I also get chromes "aww snap" error page constantly and to top it off Adobe flash player crashes...
BSOD Help and Support
BSOD - Random, continue after re-image
Laptop continues to BSOD even after re-image. User is not sure what they are doing at time of crash. Likely a bad driver, just not sure which. Logs attached. Thanks! Jim
BSOD Help and Support
BSOD Issue - Random Crashes
Hello eveyone, I have Windows 7 Ultimate x64 installed on my Gateway GT5678 and i'm getting random BSODs. The logs and perfmon are in the attachment. System Specs: Gateway GT5678 Windows 7 Ultimate x64 Intel Core 2 Quad CPU Q6600 @ 2.4GHzi7-2670QM CPU 2.20 GHz 4 GB RAM
BSOD Help and Support
BSOD & Non-BSOD Crashes, Display Driver Issue?
I'm running: Windows 7 Home Premium, 64-bit, OEM, never reinstalled HP model #p6654y, approx. 1 year old, no major problems until now I've attached the BSOD Dump and System File Collection, but Windows refuses to produce a System Health Report because I have to run in safe mode. If you have...
BSOD Help and Support
Crashes and freezing, no BSOD, possible hardware issue?
Hello all. Found this site when trying to research my constant reboot issues for my W7 install. I will post some hardware and my software info and the situations regarding reboots and hopefully someone can point me in the right direction. I am concerned I have a hardware issue. Hardware: ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:46.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App