USB port 2.0 doesn't work


  1. Cra7uz
    Posts : 3
    Windows 7 Professional 64bit
       New #1

    USB port 2.0 doesn't work


    Hello, guys! So my problem is that one of my ports are not working. I have 2 ports (3.0 and 2.0) and the 2.0 is not working. It all began with preinstalling the laptop and from then the 2.0 port is not working. I tried to return to previous versions of the drivers but still didnt work. Thanks in advance!
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  3. paul1149
    Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       New #2

    Try the port with Windows in Safe Mode.
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  4. Cra7uz
    Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       New #3

    paul1149 said:
    Try the port with Windows in Safe Mode.
    Thanks for the response but its not working.... guess its a hardware problem?
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  6. paul1149
    Posts : 1,025
    Linux Lite 3.2 x64; Windows 7, 8.1
       New #4

    Next I would try it outside of the windows install. A keyboard plugged into it while in the BIOS, or a windows recovery or linux live boot disk.
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  7. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #5

    Was your Original OS Windows 8 ? ...
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  8. Cra7uz
    Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       New #6

    maxie said:
    Was your Original OS Windows 8 ? ...
    Im on Windows 7 64bit
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  10. GokAy
    Posts : 5,656
    Windows 7 Ultimate x64 SP1
       New #7

    Try loading defaults in BIOS (Setup menu when you start the laptop).
    You can then try booting with Linux Mint MATE DVD/USB and see if USB ports work.
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  11. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #8

    Cra7uz said:
    maxie said:
    Was your Original OS Windows 8 ? ...
    Im on Windows 7 64bit
    The question is what operating system came with the computer originally. Not whats on the computer now.
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