16 TB RAID 5 Array No Longer Recognized


  1. Posts : 1
    Windows 7 pro
       #1

    [SOLVED] 16 TB RAID 5 Array No Longer Recognized


    SOLUTION:
    Apparently using this external array in USB mode caused a major NTFS problem to be hidden
    The drive was being actually recognized but the errors caused the system to hang for approximately 10 mins before allowing me to access the drive. So attaching the drive using ESATA, waiting 10 mins to recognize the drive and performing a chkdsk repaired the issue.

    RAID: Standalone Hardware Raid Enclosure
    TowerRAID TR5UT+B - 5 Bay USB 3.0 / eSATA Hardware RAID 5 Tower w/ 6G PCIe 2.0 HBA (Black)

    Raid Level: 5

    Hardware:
    Drives : 5x Western Digital RE WD3000FYYZ 3TB
    Operating System : Windows 7 Pro
    Memory : 16 gb 1600mhz
    Processor : 3.3 ghz AMD 1100T
    Motherboard : Crosshair IV Extreme
    GPU : MSI Radeon HD 7970 Lightning Edition
    PSU : 1200 Watt Corsair AX1200i 80plus platinum
    GPT Type

    Symptoms:
    After a circuit breaker trip, Windows 7 freezes when attempting to recognize the drive when it is attached.
    It locks up until I unplug or power off the drive. Prior to sudden power loss drive was accessible.
    When I unplug or power off drive Windows says drive is not formatted

    Environment:
    No UPS
    Drive is connected to a surge protector and a GFI outlet
    When power outage occurs GFI outlet will trip disabling power to outlet until reset by hand
    (This prevents sudden surges when power is restored)
    Drive temp are normal 30c

    Trouble shooting steps:
    Windows SFC - No change Problem exists
    Complete OS reformat - No change Problem exists
    BIOS Reset - No change Problem exists
    Tried connecting with USB 3 / USB 3 / ESATA - No change Problem exists
    Boot to Windows 7 PRO DVD - DVD also freezes when attempting to access drive
    CHKDSK /f from Windows 7 PRO boot DVD - Reports drive as RAW
    Windows 8.1 PE DVD - Can access drive and files No problem
    Terabyte Unlimited Image for Lunix - Can access drive and files No problem
    CHKDSK /f using Windows 8.1 PE DVD - NO ERRORS FOUND
    Acronis Disk Director 11 - Recognizes drive No problem
    Other USB devices work
    Other ESATA / SATA devices work
    Windows 10 PRO Install DVD Recognizes Drive no problem
    CHKDSK /f from windows 10 Pro install DVD NO ERRORS FOUND
    Lights on RAID do not indicate any abnormal condition (Array is not rebuilding)
    I've tried giving it the finger and I've tried calling it obscene language
    Both verbal and gestural persuasions have proven ineffective

    Thank you for taking your time to look at this and for any advice that anyone could provide is greatly appreciated. I am attempting to solve this without a backup and reformat
    Last edited by Sugam; 05 Sep 2015 at 18:08.
      My Computer


  2. Posts : 5,656
    Windows 7 Ultimate x64 SP1
       #2

    DO you have a System Restore point from before the issue? You could try restoring back.

    You can also try:
    - A clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
    - DriveCleanup
    - Manually create a System Restore point - System Restore
    - Uninstall and remove the printer from problem PC
    - Restart
    - Run DriveCleanup as admin - Drive Tools for Windows down the page a bit
    - Restart
    - Scan with CCleaner for files and registry
    - Restart

    ** DriveCleanup will remove all drivers for non-existent hardware, for example you will see external drives install their drivers when you next use them. If you get issues, restore the system back to the point you created initially.
      My Computer


 

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