Windows hangs when I insert a disk

remondo · 12 Nov 2009

So I recently bought a brand new Sony DVD RW SATA drive (Optiarc AD-7240S) and successfully burned a disc yesterday.

Later in the day I inserted a disk to install some software and the drive began to spin up and then just went idle, only my mouse worked and the hdd light was on permanently. I rebooted and tried a brand new disk which did the same thing again.

I have tried reinstalling drivers, using a different SATA socket on the motherboard (Asus M2N-X), changing the boot order and I tried turning off autoplay but none of this helped.

EDIT: I just booted up in XP and the drive spins up and I can read and write data fine so this is a W7 OS problem.

I just dont understand why it worked to burn a disk and then just stopped working the second time I ever used it. Can anyone help me please?

Thanks

torrentg · 12 Nov 2009

Try to update the firmware for it from the manufacturer's website. Pay close attention to any warnings they may have when doing so - like if it needs to be connected to a specific port on the motherboard when doing so etc...

remondo · 12 Nov 2009

Thanks for the help but I just did that and no luck. One thing to note is the drive does load unscratched disks in windows 7, but even with a minor scratch it freezes. Now in XP I load the same disk (with minor surface scratches) which wouldnt load in W7, into the same drive with no problems, how can this be?!