A hard disk could not be found. I don't know what to do from here.


  1. Posts : 2
    Windows 7 home premium sp1 64 bit
       #1

    A hard disk could not be found. I don't know what to do from here.


    So, my computer (alienware Aurora r4) was completely frozen, no response from mouse, keyboard, nothing. I reset by holding down the power button. When I turned it back on, it beeped once, then recommended that I run startup repair. I tried to restore from a system image, and got error message "the system cannot find the file specified 0X80070002". It took me to system recovery options and I tried startup repair. It said "windows cannot repair this computer automatically." I clicked on "view diagnostic and repair details" and at the bottom it said "root cause found: a hard disk could not be found. If a hard disk is installed, it is not responding." When restarting, it will not allow me to select "start windows normally." I suspect the keyboard is not responding because it won't even let me select startup repair, it just automatically selects it when the time runs out. I also suspect that selecting "start windows normally" won't help me anyway since the computer can't find the hard drive.
    I have no idea how to proceed from here. I know exactly Jack squat about hardware so I wouldn't know how to check if the hard drive is connected even if I did open it up. Please help.
      My Computer


  2. Posts : 2,573
    Win7 Ultimate X64
       #2

    You could try entering the bios on powerup and see if the HDD is still listed as present
    You could also try your HDD manufacturers website and get a bootable HDD diagnostic program to check your drive, something like Western Digital Data Lifeguard for DOS
      My Computer


  3. Posts : 2
    Windows 7 home premium sp1 64 bit
    Thread Starter
       #3

    I can't go into the BIOS because the computer is not accepting keyboard input during startup.
      My Computer


  4. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #4

    Can you borrow another keyboard from your friend and check?
      My Computer


 

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