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Windows 7: cd rom refuse to read software

22 Nov 2015   #1

Windows 7 Ultimate x32
cd rom refuse to read software

my cd rom has this issue, it can play cd and dvd but when i put a software disk it doesn't read it, it just freezes my computer and nothing works until i remove the disk. i cant change my cd rom. please is there anything i can do to fix this?

My System SpecsSystem Spec
22 Nov 2015   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Welcome to our forum daniel2k.

What is one the CD/DVD and how did it get there?
My System SpecsSystem Spec

 cd rom refuse to read software

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