Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: External drive - advised has errors - says to to run check disk

29 Nov 2015   #1

Windows 7 Home Professional 64bit
External drive - advised has errors - says to to run check disk

Dear Forum,

i have a Seagate (Western Digital) 3TB External Hard Disk Drive.

I just ran the Norton Tune Up tools and it checked my external hard drive and advised that I run a chkdsk.

Is there another program I could use?
How would I go about running a chkdsk then using the Windows prompt?

It is only a small question - but I am very unsure and when in doubt ask.

My System SpecsSystem Spec
29 Nov 2015   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

I surly would not let Norton run check disk.

This tutorial by Brink is what you are looking for.

Disk Check

I would also recommend NOT using Norton Tuneup or any other Tuneup Tool.
To me they are snakeware.
My System SpecsSystem Spec
29 Nov 2015   #3

Windows 7 Home Professional 64bit

thanks Layback Bear - you have assisted me once again.
Norton removed all my temp folders etc - I am going to turn that function off an let Windows do it think.

The Tutorials work wonders. I was just worried about the external hard drive - I have had times where the data was lost. Cost me $700.00 to retrieve it.
My System SpecsSystem Spec

29 Nov 2015   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

For that kind of cost it wouldn't hurt to have two external drives for the same backup.
Kept in two different places for safe keeping.
My System SpecsSystem Spec
29 Nov 2015   #5

Windows 7 Home Professional 64bit

Agreed. One bitten twice shy.

I now know the value of cloud back up's and having a back up of a back up..
The drag and drop method works well for beignners.
I lost all the data off a failed 500GB Hard Drive that members off here assisted me in gaining partial retrieval. Which I never be able to repay the gratitude. I learnt a lot also. Some things I will never change either. Never touch anything you do not know about. You helped me personally too. My cancer still is bad. Gone to next stage.
My System SpecsSystem Spec
02 Dec 2015   #6

Windows 7 Home Premium x64

Hello Melissa!

I understand you're having a problem with an external drive. IS it a Seagate or Western Digital, specific make and model?

My advice would be like @Layback Bear's, the best software you could use is always the manufacturer's software or as next – third party health checking tools. If your external is a WD check it with the WD Data Lifeguard Software, after you have first backed up, just in case. Do both Quick and Extended tests, alongside checking the drive's SMART values. If the drive is not WD, the certain manufacturer's tool should be capable of those tests, as well.

The results will give you conclusions on the health state of the drive, as chkdsk is to detect errors with the storage device.

Post back what happens! :)

My System SpecsSystem Spec

 External drive - advised has errors - says to to run check disk

Thread Tools

Similar help and support threads
Thread Forum
after running disk check on an external hard drive,Folder and files di
plz help,my important files were gone! I have a 1T external hard drive( my passport Western Digital) .yesterday i right click on drive in windows 7 my computer --> properties --> tools --> check now --> and i check both these boxes : -Check Disk dialog box Automatically fix file system errors...
General Discussion
Frequent Freezes, BSOD, Disk Check auto cancels, and Hard Disk Errors
Hello! So I recently installed Windows 7 Home Premium on an Acer Aspire 5349. I've been having a bunch of issues with it since the install. Firstly, When I boot, it takes me to the "Disk Check" screen and tells me that one of my disks needs to be checked for consistency. However, the disk in...
BSOD Help and Support
Check disk failing, disk read errors, blue screen, computer going slow
As of late my PC has been going very slow, stuttering, freezing for a minute occasionally, and sometimes when I restart I get a disk read error that requires me to turn the PC off and on again. I ran check disk using command prompt, it got to 12% before it said it had found corrupt files, now it...
General Discussion
Disk Volume Errors on my USB external hard drive
After about a year of use, this window came up on my screen with a tab in it Perform System Maintenance.I decided to click on the perform tab. It subsequently said that DISK VOLUME ERRORS WERE DETECTED. I was advised to run CHKDSK and I did so twice over a 2 week period. CHKDSK took ages to...
Performance & Maintenance
"Check Disk for Errors" & "hard drive needs to be formatted" errors
I'm getting a lot of "Check Disk for Errors" and "this hard drive needs to be formatted before it can be used" error messages when plugging my external usb hard drives into my home pc which uses windows 7. I don't get any of these messages when I plug the same hard drives in at any of a number of...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:59.
Twitter Facebook Google+