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#1
USB Not Recognized by my computer
Hi, I have a 500GB HP Pocket Drive that I've been using for years as backup storage and portable movie player. I have numerous movie, picture, music and document files on it.
The other night I had it plugged in to the USB port on the front of my Blu-Ray player watching a movie when all of a sudden it stopped playing. I thought it was a fluke but it kept stopping at the same spot (in a movie that I had watched completely before and never had a problem). I brought it to my computer to see what might be the problem and when I plugged it in the USB port, it said it did not recognize the USB.
I did a little research online and found out that if I got a Universal Drive Adapter I may be able to retrieve my files. I bought one and disassembled the pocket drive. I plugged the adapter into my drive and it was recognized at that point but didn't show up under Removable Storage Devices in My Computer. It showed up under Devices but I wasn't able to access any of the files.
At that point, I figured it was a partition problem and found a thread on this website about someone who had a similar problem. Jumanji had put together a very nice step by step instructions for how to recover the data using a MiniTools Recovery Wizard. I went through that, but it did not help.
I'm a little stuck at this point. I really need the document files more than anything else, as they have ended up being my only copies. I have other backups of my music, movies and pictures so I'm not as concerned about them, although, if I could retrieve them as well, I'd take them.
I'm hopeful that there is a way to retrieve these things and I'm sure someone here can help me.