dvd drive not shown in Disk Management, but works

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  1. Posts : 175
    Windows 7 Ultimate
       #1

    dvd drive not shown in Disk Management, but works


    Hello:

    I have Windows 7 Ultimate, 64-bit.

    I do not know when my dvd/cd drive disappeared, but it has. It is not shown in Disk Management. However, it works insofar as that I can boot from it with a boot disk. I cannot run disks in it.

    Disk Manager shows drives C-H (SSD), J (ext), L (ext) and Z (mapped drive of other computer), but not my DVD/CD drive.

    What can I do to get the DVD/CD (optical) disk to show? (I seem to remember , way back, that you had to make sure drive letters were activated. Don't know how these days; have looked!)

    Thanks in advance.

    Hans L
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi,
    Try this,
    Open the Playing and Burning CDs, DVDs, and Blu-ray Discs troubleshooter

    When referring to disk management it would be nice to see it
    Disk Management - Post a Screen Capture Image
      My Computer


  3. Posts : 175
    Windows 7 Ultimate
    Thread Starter
       #3

    FixIt could not discover the DVD/CD device. Attached is my Computer Management screenshot.

    Hans L
    Attached Thumbnails Attached Thumbnails dvd drive not shown in Disk Management, but works-disk-mgmt.jpg  
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    What does device manager show ?
      My Computer


  5. Posts : 175
    Windows 7 Ultimate
    Thread Starter
       #5

    ThrashZone said:
    Hi,
    What does device manager show ?
    This is what it shows (attachment).

    Hans L
    Attached Thumbnails Attached Thumbnails dvd drive not shown in Disk Management, but works-device-mgr.jpg  
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Dang
    See if this one does anything
    https://support.microsoft.com/en-us/...drive_problems
      My Computer


  7. Posts : 175
    Windows 7 Ultimate
    Thread Starter
       #7

    ThrashZone said:
    Unfortunately, did no more than the one without the "RNP in the file name.

    Strange, because I can boot from the darn drive. It is there. Anything in the boot program? (Can't remember the correct name for it, therefore "Boot Program :-(

    Hans L
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Well the only thing I can think of is to shut down and disconnect it from power and restart
    Then repeat connecting it again :/
      My Computer


  9. Posts : 175
    Windows 7 Ultimate
    Thread Starter
       #9

    ThrashZone said:
    Well the only thing I can think of is to shut down and disconnect it from power and restart
    Then repeat connecting it again :/
    I will certainly do that. Thanks for your patience with this issue.

    I will report back (tomorrow).

    Regards,

    Hans L
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    Just for the record mine on 3 machines shows the cd drive as D: so you're using that drive letter for something else :/
      My Computer


 
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