New
#1
Devices and Printers only showing physical printers
As the title says, I have a user's machine here that is displaying some weird behavior. There are multiple printer driver's installed, but only a single HP printer is showing up in Devices and Printers. Printmanagement.msc shows a single printer, but 5 drivers (including PDF, OneNote, etc.). No amount of reinstalling and uninstalling has done a lick of good. I've gone through and uninstalled all the bloat that comes with the multiple printers he had installed in the past, no dice. I've checked the registry (HKCU\Software\Microsoft\Windows NT\CurrentVersion\Devices and PrinterPorts) and everything appears normal. I've reset the spooler, stopped it, cleared the windows\system32\spool\Printers, restarted, nothing. I've gone through everything I can think of. I really, REALLY don't want to format this machine over a printer issue (especially a virtual printer), but I'm getting to the point where the time i've spent on the task is outweighing the time it would've taken to reimage.
If anyone can point me in the right direction, I'd sincerely appreciate it.