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How do I access my external hard drive to fix it?
Hi everyone,
I'm having trouble with my external hard drive, a 2TB Western Digital My Passport. I error-checked my hard drive via My Computer -> Properties (on the external hard drive) -> Tools -> Check Now (under error checking). It took incredibly long, left it for about 12 hours and it had only scanned maybe 5% of the hard drive so therefore I cancelled it. After I did this, it no longer appeared in My Computer any more, however it did pop up once or twice and hasn't since.
I've checked and updated all of my drives using Device Manager so I'm confident that there is no issue there. I can see the disk in Disk Management but it says unallocated or that it needs to be initialised, I can't really do anything there without running into an error such as "The request could not be performed because of an I/O error".
I've used tools such as WD Lifeguard, Minitool and WinHEX but I cannot access the disk in order to scan it. I am confident that this is not a physical issue with the drive but instead maybe the beginning of the drive has been corrupted.
Can anyone help me? I'm really desperate...
Thanks so much in advance.