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Windows 7: Windows 7 crashes when transferring data from one drive to another

30 Jan 2016   #1

Windows 7 Professional
Windows 7 crashes when transferring data from one drive to another

This problem has hounded me for a long time, well over a year.

When I am transferring data (usually large amounts) from one drive to another, the computer crashes and I either get a blue screen or it just reboots.

Originally I thought it was a faulty hard drive so I replaced that but the problem persisted. I have run smart drive diagnostics on all of my hard drives and no problems have been picked up.

I then replaced all of my RAM assuming it must be that. The problem continued.

I then replaced the video card. Same problem.

I then upgraded to windows 10 and the problem became more acute so I rolled back to windows 7.

The SSD has the latest firmware, graphics card the latest drivers.

I'm now thinking it's one of two problems:

Either my SSD drive which contains the operating system or the motherboard?

Has anyone got any ideas of how to specifically diagnose this problem or ways to resolve it? Would a clean installation help?

PC: Windows 7 SP1, AMD Phenom II X4 965, Kingston 16GB 1866MHz DDR3 Non-ECC CL9 DIMM (Kit of 4) XMP Beast Series - HX318C9T3K4/16, AMD Radeon (TM) R9 200 Series,Asus motherboard M4A87TD/USB3

Dump File : 010316-35303-01.dmp
Crash Time : 30/01/2016 12:54:00
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`06d90430
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+7e6a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74200
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010316-35303-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,536
Dump File Time : 30/01/2016 12:55:44

My System SpecsSystem Spec
30 Jan 2016   #2

Windows 7 Home Premium 64 bit sp1

Hi & welcome to the Forum.

Are these internal hard drives that you are working with, or are you transferring via USB?.

Could you supply a screen shot of Disc Management please, with all the drives being shown. This Tutorial will show what's needed.

Disk Management - Post a Screen Capture Image

And this Tutorial shows you how to upload the screen shot.

Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
01 Feb 2016   #3

Windows 7 Professional

Image uploaded

Attached Thumbnails
Windows 7 crashes when transferring data from one drive to another-capture.png  
My System SpecsSystem Spec

01 Feb 2016   #4

Windows 7 Professional

I am transferring from one internal drive to another internal drive.
It happens with all drives.
My System SpecsSystem Spec
01 Feb 2016   #5

Windows 10 Pro

NETIO.sys is the Network Input/Output system driver.
This usually means that the crash is caused by the network drivers and/or protection software.
My suggestion would be to update the network drivers, not through device manager but the motherboard manufacturer or Realtek, and temporary uninstall Avast
Avast - Uninstall Completely

If that doesn't help, please read the instructions for more additional data.
Blue Screen of Death (BSOD) Posting Instructions

EDIT: do you perhaps have any USB network devices?
My System SpecsSystem Spec
01 Feb 2016   #6

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1

Are you the Craig Taylor on superuser that asked this two days ago? Windows 7 crashes when transferring data from one drive to another It is eerily familiar.
And on magicandre1981 advice you uninstalled comodo and replaced it with avast; According to your system specs?

If you are, get rid of avast it has the same restrictive policies that comodo has, maybe worse. Use MSE for testing then when this is straightened out you can install one of those other two, you can use them for win7, but, you have to be very particular in the allow/white-list/exceptions settings (I'd try going back to comodo first).

information   Information
Thanks to axe0 for the reminder:
network drivers and/or protection software.

Here's a useful list for why you're getting that 0x0000001e bug check.
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

The guys really need a fresh BSOD log asap to help you out.
My System SpecsSystem Spec
02 Feb 2016   #7

Windows 10 Pro

If the OP is the same as from Windows 7 crashes when transferring data from one drive to another then we need a report of Windows Genuine and Activation Issue Posting Instruction

Start Menu\Programs\KMSpico	Public:Start Menu\Programs\KMSpico	Public
Service KMSELDI	Service KMSELDI	Stopped	Auto	Own Process	c:\program files\kmspico\service_kms.exe	Normal	LocalSystem	0
My System SpecsSystem Spec

 Windows 7 crashes when transferring data from one drive to another

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