WD Hard 1TB detect and show up but only as a Shortcut

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  1. Posts : 39
    Windows 7 Ultimate x64
    Thread Starter
       #41

    Yes. I'm not stupid :\
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  2. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #42

    I know.Yet I wanted to confirm you are not :).

    OK, this is my last arrow in my quiver.

    Download Getdataback simple free version and install it. https://www.runtime.org/data-recovery-software.htm

    Plugin your external drive and then run it.

    Does it show your external drive? If it does, scan it to see whether it shows all your files.

    If it does not show your external drive, then I am afraid no other data recovery program will see it to be able to recover the data. Most probably the internal bridge and drive controller in the enclosure has failed and you may have to seek Professional Data recovery service who may change the bridge circuit and recover the data.

    The fact that your drive was seen as H: gave me some hope but that is belied unfortunately.
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  3. Posts : 39
    Windows 7 Ultimate x64
    Thread Starter
       #43

    This program can scan my hard . But when I click on anything in program it goes to "Not Responding" :|
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  4. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #44

    Sorry, I do not understand what you have said.

    When you run the program it will immediately start scanning for the drives to identify those and then present a screen showing the detected drives like the one below.

    WD Hard 1TB detect and show up but only as a Shortcut-02-02-2016-18-18-37.jpg

    In the above screenshot it found my two drives in a split second and presented the above picture. The first drive is my 500GB system drive and the second one is my 750GB external drive. ( There was a text message "Found drive1 .....,Found drive 2. ....... but it flew so fast I couldn't capture it.)

    Did it find your two drives and present a picture like the one above? If you got it post a screenshot.

    If you do not get this picture it means it failed to detect and identify your external drive.
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  5. Posts : 39
    Windows 7 Ultimate x64
    Thread Starter
       #45

    I don't know how to describe it; This is what is happening in GetDataBack;
    Attached Thumbnails Attached Thumbnails WD Hard 1TB detect and show up but only as a Shortcut-gdbf.png  
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  6. Posts : 4
    W10
       #46

    could it be the power problem?
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  7. Posts : 39
    Windows 7 Ultimate x64
    Thread Starter
       #47

    Maybe
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  8. Posts : 4
    W10
       #48

    Did you hear a clicking sound from WD drive? is it 3.5" or 2.5"?
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  9. Posts : 39
    Windows 7 Ultimate x64
    Thread Starter
       #49

    Some times I hear it. But I always hear it when I disconnect hard .
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  10. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #50

    OK, it did find the drive, it could also read the capacity as 931GB but some problem with that external is stalling further progress. That means I have to continue this job and try other data recovery procedures . You did a good job in posting that picture. You are no longer stupid :).

    Can you repeat this process on some other working PC preferably on a desktop PC? That is install and run Getdataback with the external drive connected and check whether the same thing happens? That should also tell us whether your laptop has insufficient power on its USB port.
      My Computer


 
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