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Windows 7: Printer problems

20 Nov 2009   #11
Nelly

Windows 7 Home Premium
 
 

The problem is that the printer, a Dell 720,is not supported for Win 7.
Oh well, glad I kept it as a dual boot with XP.
Thanks for your help.


My System SpecsSystem Spec
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20 Nov 2009   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by Nelly View Post
The problem is that the printer, a Dell 720,is not supported for Win 7.
Oh well, glad I kept it as a dual boot with XP.
Thanks for your help.
Nelly,
That is the point of compatibility mode. If it can run with XP, it work with 7.
My System SpecsSystem Spec
22 Nov 2009   #13
Nelly

Windows 7 Home Premium
 
 

Good morning All,
Part of the problem was Google Chrome. It would only allow me to download from Dell using Dell's download manager.
Used IE 8 and saved the driver to my desktop.
Checked to run in compatability mode for XP SP3 and to run as an administrator.
Uninstalled my printer and shut down the P.C.
Booted up and began installation.
After a few minutes I was given the message "Device driver software was not successfully installed"

I attempted this again twice methodically checking and rechecking to recieve the same result.
My System SpecsSystem Spec
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 Printer problems




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