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#1
Printer problems
Since I upgraded to Windows 7 a couple weeks ago, I have been unable to print. I have tried to remove the old driver for my Dell 720 printer. When I try to add the new printer driver, nothing happens. The "Add a printer" box shows that it is "Installing printer" but they never end. Also I can't close the box or bring up task manager to force it.
When I try to print from IE, I get this message:
An error has occurred in the script on this page:
Line: 2032
Char: 1
Error: Unspecified error
Code: 0
URL: res://ieframe.dll/preview.js
Do you want to continue running scripts on this page? Yes No
When I try to print a Word document, I get:
Windows cannot print due to a problem with the current printer setup.
If anybody knows how to resolve this, I would be terribly grateful. I am no wiz with computers so you may need to break it down for me. Thanks!