alienware m14x r1 not detecting 2nd hard drive

Layback Bear said:

When you took the screen shot of Disk Management did you have your external drive hooked in before you booted or after you booted?

before. I've had in hooked in all day today and no luck.

Yes I have tried that.

ok, heres the info

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T7KBY-9FQB6-V9R8H
Windows Product Key Hash: N/z/FGEFTZfX9pbGf3aabGCExBc=
Windows Product ID: 00359-OEM-8992687-00191
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {96ADD225-4A08-4F85-B6B2-F37293122CF0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{96ADD225-4A08-4F85-B6B2-F37293122CF0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V9R8H</PKey><PID>00359-OEM-8992687-00191</PID><PIDType>2</PIDType><SID>S-1-5-21-230465445-1781998517-4275045889</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>M14xR1</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="7"/><Date>20110325000000.000000+000</Date></BIOS><HWID>40940D00018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800191-02-1033-7600.0000-0672016
Installation ID: 008446137456846621216966309571419873598736583565581632
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: V9R8H
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 3/9/2016 3:23:06 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:8:2016 12:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAln1mSLz56rxkdIoBSgiyyiqzdF0ucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALWARE		ALIENWRE
  FACP			ALWARE		ALIENWRE
  HPET			ALWARE		ALIENWRE
  BOOT			ALWARE		ALIENWRE
  MCFG			ALWARE		ALIENWRE
  SLIC			ALWARE		ALIENWRE
  OSFR			ALWARE		ALIENWRE
  ASF!			ALWARE		ALIENWRE
  SSDT			INSYDE		INSYDE  
  ASPT			ALWARE		ALIENWRE
  SSDT			INSYDE		INSYDE  
  SSDT			INSYDE		INSYDE  
  DMAR			ALWARE		ALIENWRE
  SSDT			INSYDE		INSYDE  
  WDTT			ALWARE		ALIENWRE

so far since in this installation of windows I have done I have only installed Microsoft Security Essentials and my sandisk SSD Dashboard. I have not installed anything other tuning utilities nor have I ran any scans on anything.

Layback Bear said:

The log looks good and SP-1 shows installed.

Now I'm not understanding how you are hooking up things. It appears that you are not getting a proper connection.

What ssd are you using with your external caddy?
Where exactly are you plugging in the caddy into?
What cable from the motherboard are you using?
What cable for power are you using?

Ok, I've uploaded a picture for each

Also, I read something about sata speeds on the m14x r1.

Does the bios version have to do with the system seeing this hard drive? I've tested A01, A02, A05, A07, A08. No such luck with the hdd appearing.

I thought I'd have to adjust my sata speeds but sata 3 should be backwards compatible too.. I think the disk drive port was sata 2

Layback Bear said:

Boy oh boy I surly don't understand what you are trying to do.

You have a Caddy that has this type of connections.
Then you show me a hard drive and a SSD.
Then you show me a Dell something and you are using a alienware m14x r1 computer.

So I'm still at a loss what you are plugging into what.

Oh no, the dell charger is the one I have. Dell makes Alienware. If you want I can take a picture of my actual charger but that one is just like mine.

The ssd goes in the bottom with the main system hdd connector
The hdd is in the caddy and the little flap( dvd connector originally) I'm supposed to take the flap piece out of the DVD drive and put it into the caddy which I did. My caddy is the first one in the picture you posted not the 2nd. I then put my caddy and the connected flap into the same place the DVD slot went. The flap went in the same port as the dvd did, same everything except the hdd caddy replacing the DVDs drive.