External Hard drive not accessible...


  1. paragbhandari
    Posts : 2
    Windows 7 Ultimate x64
       New #1

    External Hard drive not accessible...


    Hi All,
    External Hard drive not accessible...?
    I have 1TB Seagate Backup Plus Slim 200gb cloud Hard Drive. It was working fine on Win 7 earlier, I formatted my desktop and installed win 7 OS since then my exernal hard drive is not initializing. My external hdd was not connected while the formatting n installation process. I tried all the possibilities which i can do to detect the hdd, it is not detected in My Computer-Device Manager-Drive-Disk Management , but it can be seen in device&printer.
    Finally, I updated win 7 to win 10 still is was not detecting. Then, in Device manager - Storage Controller - Right Clicked USB ATTACHED SCSI (UAS) Mass Storage Device and Clicked Enable option on dropdown menu and then Seagate BUP Plus Slim BK SCSI Disk Device shown in Device Manager - Drive & Disk Management.
    Now in Disk management it displays Disk2 unknown Not Initialized - Unallocated.
    I need help as i m Photographer n all my important data is stored in this external drive.
    Attached Thumbnails Attached Thumbnails External Hard drive not accessible...-my-computer.jpg   External Hard drive not accessible...-connected-devices.jpg   External Hard drive not accessible...-device-manager-drive-option.jpg   External Hard drive not accessible...-disk-management-preview.jpg  
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  3. CKWD
    Posts : 408
    Windows 7 Home Premium x64
       New #2

    Hello paragbhandari!

    This is unpleasant, I understand! :/

    from what is shown in Disk Management I can see theree drives, the third (DiSk 2) which is 1TB and suppose that is the external? It says it's Unallocated, meaning that there isn't any partition table for the system to recognize. :/

    Anotehr thing I am seeing is that partition/drive E: of 174GB is RAW, meaning there isn't a file system on it recognizable to the system. There is no access to that drive, as well. Had you noticed that?

    I would suggest you to first change the cable of the external drive. Then, use its dedicated software to check its health and SMART values and if/how it is detected. Try it on another system.

    Post back screenshots of all results.

    I would also suggest booting to a Linux-based Live CD and checking whether you can access either the external or drive E.

    Create Live Peppermint CD/DVD/USB:
    Peppermint Live CD/DVD/USB - Create for Emergency Backup

    Good luck and post back! :)

    CK_WD
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