Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Repeat Crashes-2 fresh installs-HDD RAM replaced-only MB/CPU/PSU same

20 Mar 2016   #1

Repeat Crashes-2 fresh installs-HDD RAM replaced-only MB/CPU/PSU same

G'day all. I've gotten good help here before, and am hoping someone can help here. Brand new custom made PC, i5-4460 8 8Gigs DDR3 Win 7 x64 (Home Prem) 1TB W.D. HDD.

User said the machine was "crashing" repeatedly, freezing for a period then resuming, and possibly rebooting (I will have to verify this one). We removed the machine, reinstalled Windows, and set it up again.

After a couple of days, same complaints. So we removed the machine, replaced the HDD and the ram, and reinstalled Windows 7.

Few days later, same thing. I will also have to confirm this, but I don't think there were crashes initially, which makes me suspect software, specifically Cabinet Vision, or Solid 8.0 which appears to be an add-on to C V.

I do not believe there were any BSODs, but am attaching the requested DM log as well, in the interests of being thorough. I am including all of the event logs as well as program and hardware information.

I hope this is sufficient information for someone to help me diagnose this, but of course, if I have left anything out, let me know and I will update. I have access to this PC via Teamviewer, so again, if I need anything else, I can get it.

Thanks again in advance for any help you can provide.

One final thing. I built several identical machines for this same company, all are apparently using the same software, and none of the others are having problems. Not sure it's relevant, but the machine was also moved from it's previous location to another, to eliminate potential power issues.

Thanks again!

Attached Files
File Type: docx Event log.docx (189.4 KB, 0 views)
File Type: zip App & System (1.5 KB, 0 views)
File Type: zip Devices and (243.1 KB, 0 views)
File Type: zip (390.3 KB, 1 views)
File Type: zip Event (688.1 KB, 0 views)
My System SpecsSystem Spec
21 Mar 2016   #2


So, no one has any ideas at all?
My System SpecsSystem Spec
21 Mar 2016   #3

Windows 7 Home Premium

Hello JSI58.

I've been quite active on the BSOD forum and whilst there I've seen crashes of all kinds, and I think the computer is simply overheating and that is why there might not be any message and to protect itself it just goes dorment.

This is only a guess as I'm not there to see the actual crash.

Repeat Crashes-2 fresh installs-HDD RAM replaced-only MB/CPU/PSU same-acpi2.png

This is an explanation:

Repeat Crashes-2 fresh installs-HDD RAM replaced-only MB/CPU/PSU same-acpi.png

But as said earlier this is just a wild guess but I would still recommend that you check the cooling, does the CPU have the stock cooler that came with the package or does it have an aftermarket one? What of the rest of the case, what does it have as cooling?

There was also a 0xF4 BSOD but with no memory dumps in your upload it will be near to impossible to know what caused it, please check this tutorial if you have your Windows set up in the accurate way!

Dump Files - Configure Windows to Create on BSOD

Cheers, Boris :)

My System SpecsSystem Spec

21 Mar 2016   #4


Boris, you're a superstar! We will take a look a this immediately and let you know when we're at the next step.
My System SpecsSystem Spec
01 Apr 2016   #5


Boris. It is the stock cooler. Sorry for the delay, I have been out of town. Since I got back, I was informed that the problem is happening with no programs open, so that eliminates their software issue. Next week, I am going to go there, and change the cooler and thermal paste and see if that resolves the issue.
We will also configure Windows to produce the memory dumps if it has not already been done, and we'll send those as well.

Thanks again,
My System SpecsSystem Spec

 Repeat Crashes-2 fresh installs-HDD RAM replaced-only MB/CPU/PSU same

Thread Tools

Similar help and support threads
Thread Forum
Custom Build BSOD after two fresh W7 Installs
Intel Core i7-4790K 4.0GHz Quad-Core Processor Gigabyte GA-Z97X-GAMING 7 ATX LGA1150 Motherboard G.Skill Ripjaws Z Series 32GB (4 x 8GB) DDR3-1600 Memory Asus GeForce GTX 970 4GB STRIX Video Card Corsair CX 750W 80+ Bronze Certified Semi-Modular ATX Power Supply Crucial M500 Series 960GB SSD -...
BSOD Help and Support
BSOD 0x116 (stop error) Replaced GPU, replaced RAM, replaced PSU
My monitor goes black and I am forced to reboot. After rebooting I get a blue screen prompt telling me that i've recovered from a BSOD. I've been monitoring them since October. In October, I RMA'd my graphics card. Oct 27. You can see that after I got a new GPU, my BSOD's halted... so...
BSOD Help and Support
Repeat BSODs, seemingly random (currently using fresh Win7 64 install)
Hello all, and thanks for taking the time to read up on my woes.. Built the computer in 2011 and have occassionally run into this BSOD: IRQL_NOT_LESS_OR_EQUAL. I started having Win7 hangs ~50 minutes or so into using the computer, regardless of activity, where Windows would stop responding. ...
General Discussion
Adobe Flash Player repeat installs of same version every day
Hi not sure this is the right place to post this problem. I use Game Ranger to launch my Links2003 Golf Game. For the past month and a half every time I try to enter this site I have to install Adobe Flash Player 11.5. It is already installed...
BSODs in Windows 7 (and Vista) after fresh installs
Hi there. I have a Dell Vostro 1500, Intel integrated GPU, 1.4GHz Dual Core. I bought it with XP Pro, though it shipped with Vista as well. So here's the timeline. - XP worked flawlessly - Installed Ubuntu on separate partition; works flawlessly - Ran Windows 7 compatibility tool, checked out...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:01.
Twitter Facebook Google+