Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: keyboard frezee

05 Apr 2016   #1

w7 x64
keyboard frezee

I have the most weird case ever: have several HP computers ( elitedesk 800 G1 Tower) with a image deployed to them and in ocassions the hp usb keyboard (that came with the computer) just frezzes while user is working, this is a random thing, to fix it the user have to unplug the usb keyboard and plugged to another usb port.

what i have done far:

1. Replace the keyboard with another same hp usb keyboard - didn't work
2. Check on power saving properties to see if it disables the usb ports to save - didn't work
3. Reinstall, update drivers to latest as per HP - didn't work.
4. format the computer - didn't work.
5. Uninstall all usb ports, restar computer to let windows enable them - didn't work
6. Extracted usb drivers from one pc with the original software it came with and deploy it to the trouble computers - didn't work
7. Also checked the power required for the usb keyboard (ma) to see if is above the available per each port: on some computer it shows the MA on some not, for the one that shows it doesnt reach the max power available so i'm guessing that it applies same to the one that doesn't show.

What works:

Installing a generic usb keyboard, but this doesn't work for me as i have around 50 computers that came with their keyboards.

Hp support make us run a diagnostic tool that shows wether the usb are working fine, and seems to but something is making the keyboard (only) to fail.

I'm desperate and appreciate your help.


My System SpecsSystem Spec
05 Apr 2016   #2

Windows 7 Pro x64 Windows 10 Pro x64

What do you mean you are extracting the driver ?

Are you using the driver installer properly, are you using the executable file ?
My System SpecsSystem Spec
05 Apr 2016   #3

w7 x64

We extracted the driver from one pc that came with the original sofware (not an image) to test as per HP suggestions, we went to device manager and updated the driver by indicating the location
My System SpecsSystem Spec

05 Apr 2016   #4

Windows 7 Pro x64 Windows 10 Pro x64

You can`t do that. You can`t extract an installed driver.

You need to download the driver and install it on the problem PC.

Sounds like your image is corrupt.

Not even sure why you even need to add a keyboard driver, windows should handle it, if it`s a simple generic keyboard.

Just put the driver on a shared folder on the server and install it to the problem PC`s.

Or walk around with a flash drive and do it, whatever it takes :)
My System SpecsSystem Spec
05 Apr 2016   #5

w7 x64

what part, extracting them or intallation method?
My System SpecsSystem Spec

 keyboard frezee

Thread Tools

Similar help and support threads
Thread Forum
Win 7 OS will not recognize keyboard, defaults to On Screen Keyboard
I am currently running Windows 7 Pro 64 bit on my PC (new computer). I have found that in the last couple of months my keyboard has ceased working properly. By this I mean, most of my special characters no longer work properly... Everything from quotes to question marks, exclamation marks etc....
Hardware & Devices
Keyboard making sounds, won't repeat keystrokes - cat sat on keyboard!
Please help, my cat sat on my keyboard this morning and turned something on - it was a Flash keys option I think (or Filter Keys?) - couldn't really see around her. :confused: I now have noises each time I press a key and am not able to repeat keys easily - only one stroke per key is allowed at a...
Hardware & Devices
Serious keyboard issues - keyboard has a mind of its own
Hi everyone. I have been experiencing serious keyboard issues since Friday on my dell inspiron 1420 laptop. Goes like this: Only the keys 5 and 6 work in the numbers row windows button does not work Most of the time i can type with my all my letters, but sometimes, pressing letters such...
BSOD Help and Support
My notebook keyboard restored as desktop keyboard
I just intalled windows 7 and now my keyboard is like a destop keyboard. How can i restore them to be as notebook keyboard? The notebook is a Acer Aspire 6930G
Hardware & Devices
Keyboard - Shift & Alt keys stopped working for keyboard shortcuts
As I wrote in the title, my Shift and Alt keys stopped working for keyboard shortcuts. However, the Shift key still works when capitalizing letters. I've been dealing with this problem off/on for the past two weeks and haven't been able to figure it out. I've gone into Ease of Access features...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:59.
Twitter Facebook Google+