System restore failed after installing new motherboard and cpu (0x490)

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  1. Posts : 23
    Windows 7 64 bit
       #1

    System restore failed after installing new motherboard and cpu (0x490)


    Coming from the current specs on my profile now, I have upgraded the motherboard and processor to a z170a Gaming m3 and i7-6700k. After attempting startup repair, this pops up:

    --------------------------------------------

    A recent driver installation or upgrade may be preventing the system from starting.
    Repair action: System Restore
    Result: Failed. Error code = 0x490
    Time taken = 0 ms
    Repair action: System Restore
    Result: Failed. Error code = 0x490
    Time taken = 0 ms
    Repair action: system files integrity check and repair
    Result: Failed. Error code 0x490
    Time taken = 1033319ms

    --------------------------------------------

    NOTE: I am unable to move past the welcome screen as it crashes the computer and restarts before finished loading
      My Computer


  2. Posts : 1,670
    win 10
       #2

    Hi when you installed the new motherboard and cpu. you should reinstall the os. as the motherboard will use different drivers then previous motherboard. so my suggestion would install a fresh copy of the os.
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3

    New mobo = new system = new installation
      My Computer


  4. Posts : 23
    Windows 7 64 bit
    Thread Starter
       #4

    It will be a while before I can get my hands on another win7 install disk. My pc came preinstalled with win7, dont have a disk, and I dont know the product key. Will installing a new os affect any of my hard drive information, or will I have to back up my data?
      My Computer


  5. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #5

    The product key should be on the COA sticker that is on the PC. If you download that exact version of Windows, you can burn your own installation disc. It is always advised to backup the data.
      My Computer


  6. Posts : 23
    Windows 7 64 bit
    Thread Starter
       #6

    The COA sticker is long gone with an older case that got thrown out. If I ordered a new win7 install disk of the same exact os, will there be any conflict with the exsisting os?
      My Computer


  7. Posts : 26,863
    Windows 11 Pro
       #7

    A new windows disk will be OK, but can you boot into safe mode?
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    You can get an installation iso to put on a dvd or flash drive using Chrome and this process
    You will need another activation key though
    Download Windows 7 and 8.1 ISO Images from Microsoft - gHacks Tech News
      My Computer


  9. Posts : 23
    Windows 7 64 bit
    Thread Starter
       #9

    essenbe said:
    A new windows disk will be OK, but can you boot into safe mode?
    Going into safe mode crashes the computer and it restarts
      My Computer


  10. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #10
      My Computer


 
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