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CD/DVD autorun - I've tried everything! (except whatever fixes it)
Hello All -
Been wrestling with this for the entire weekend... I have some CDs with xrays on them, and they also include a portable image viewer that is supposed to autorun when the CD is inserted. My CD/DVD player will not read the contents of the CD (not even to show me the files via Explorer). It will, however, play music CDs and DVDs, so I'm thinking the drive itself is OK. The drive is a Sony Q58A.
"What does it do when you insert the CD?" Glad you asked - I can hear the disc spin up, and then I get several quick "chirping" noises, followed by a longer sort of "swoosh" - I'm guessing these are disk "seeks". It acts like it's looking for something.
Here's what I've done to try to fix:
- Tried the same CD in another Win 7 Home computer - runs fine. While I was at it, copied all of the files to that other computer, and burned a new CD - no joy.
- Tried other CDs containing xray images and free viewer, and they don't work in this laptop, either.
- Registry entries: NoDriveAutorun entry does not appear, but NoDriveTypeAutorun is set to x91 (145).
- Microsoft FixIt 50475
- Set Autorun options for all drives in various ways, including, "Show me the files", for any and all types of discs
- Deleted the "Lower Filters" in the registry - can't remember what key that was, now, but no ill effects. The "Upper Filters" didn't appear.
- Searched for new CD/DVD drivers - that results in a msg saying I'm up to date
- Ensured that ShellHWDetection service is running and is set to start automatically at boot
- Checked that no problems with the device are reported in Device Manager.
I'm at a loss. I've copied the files themselves onto a USB drive using another laptop, and put them onto this one that does not read the CD, and installed a free viewer that I downloaded. That works for this particular CD, but without another computer available to read these kinds of CDs and copy them to the hard disk via USB drive, the pictures are simply not available. But my Dad is an orthopedic surgeon - this kind of thing comes up frequently for him with his patients, and he's not a computer techie - so I'd like to get this to work.
There are probably some other things I've tried, too - can't remember them all. So if any of you have ideas to which I have to respond that I have tried that, please, no offence intended.
I appreciate any input.
Thx!