installed new hard drive, windows 7 pro, can't access internet

Page 1 of 3 123 LastLast

  1. Posts : 9
    win7 professional 64bit
       #1

    installed new hard drive, windows 7 pro, can't access internet


    I have a direct connection to the router and am trying to connect to my local area network. All I can get in unrecognized network, no internet connection. I have a current network adapter driver from manufacturer's website. The network is a home network and I know my internet is working because I have other devices connected. Any help would be appreciated. thx
      My Computer


  2. Posts : 1,670
    win 10
       #2

    Hi please show us a screen shot of device manager with the network group expanded. Are you sure you have all drivers installed
      My Computer


  3. Posts : 201
    Windows 7 Professional x64, Arch Linux
       #3

    If the driver is installed and the NIC is functioning correctly, it's probably an IP configuration issue.

    Open "Network Connections" (Control Panel > Network and Internet > Network Connections), right-click on the network device icon and select 'Status', then click the 'Details...' button. Post a screenshot of the dialog that appears. Alternately, post the output of 'ipconfig /all' from cmd or PowerShell.
      My Computer


  4. Posts : 9
    win7 professional 64bit
    Thread Starter
       #4

    thx for response. I have only the chipset for motherboard, win 7 pro and the intel network adaptor loaded so far so not sure if I'm missing something. Here are two .pngs of screenshots. all i have is paint to work with, sorry.
    Attached Thumbnails Attached Thumbnails installed new hard drive, windows 7 pro, can't access internet-device-mgr.png   installed new hard drive, windows 7 pro, can't access internet-ipconfig.png  
      My Computer


  5. Posts : 201
    Windows 7 Professional x64, Arch Linux
       #5

    The NIC appears to be properly installed as you believed. Now we need to see the IP configuration.
      My Computer


  6. Posts : 9
    win7 professional 64bit
    Thread Starter
       #6

    here it is
    Attached Thumbnails Attached Thumbnails installed new hard drive, windows 7 pro, can't access internet-config.png  
      My Computer


  7. Posts : 201
    Windows 7 Professional x64, Arch Linux
       #7

    That IP (169.X.X.X) indicates your NIC is configured for automatic IP assignment via DHCP but it's not working.

    There are a lot of possibilities: (1) your NIC can't communicate with your router at all, (2) your router doesn't support automatic IP assignment, (3) your router's full range of auto-assignable IPs is in use by other devices, (4) your router is malfunctioning.

    (1) is unlikely since you say you have a direct connection. For troubleshooting purposes, try plugging into a different port on the router, and/or a different cable.
    (2) is unlikely because auto-assignment is the default. It would have to be manually disabled, and if disabled every device on your network would require manual IP configuration.
      My Computer


  8. Posts : 9
    win7 professional 64bit
    Thread Starter
       #8

    we do have a laptop, another desktop and a tablet connected to this router but wirelessly. Also we have another router that has been linked into this network. But everything was working perfectly until I replaced my crashed hard drive with a new one and now I'm just not sure how to configure things.
      My Computer


  9. Posts : 201
    Windows 7 Professional x64, Arch Linux
       #9

    It could be that the wireless side uses auto assignment but the wired side does not. Unfortunately it's all guesswork (for me at least) without knowing how the router is configured. :/
      My Computer


  10. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    as its an ethernet connection try the 30 30 30 option.
    1 Unplug the ethernet connection >> 2 turn off the laptop >> 3 turn off the router >> wait 30 seconds (min)
    then reverse the process. 3 -2 -1
    it should reset the connection.

    Roy
      My Computer


 
Page 1 of 3 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:36.
Find Us