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#11
This is indeed odd can you try plugging the hdd in while in safe mode on Windows?
It's odd ... and time consuming ! I tried plugging in the hdd in safe mode, nothing changed.
I reckon it must be a BIOS settings somewhere but can't figure out what. I have been told that he could that the Security Chip in the EEPROM detected something weird on the drive, that is why I tried disabling it as explained before but it didn't change anything.
Also somebody was saying that he could be a voltage issue but without giving me any clue on how to check that out and fix it.
Did you add later the bios settings (I did not see them before sorry) for sure try it once always charge usb is off. I have had issues with that in the past on a y50p. Though the only port that should stay powered like that should be the yellow one of the usbs (not the power port which is also yellow probably).
So the drive doesn't appear anywhere in the Disk Management? Not even as Uninitialized Drive?
If the drive doesn't show up there nor in the list of devices in the WD Data Lifeguard Diagnostic but still work fine on other computers the problem is most probably coming from the system itself.
Do you have other storage devices attached to your system? There may be a signature collision which prevents your drive to work properly.
You may also try removing and reinstalling the motherboard drivers. You can get them from the manufacturer's website.
As a last resort you may try to reinstall the whole OS.
Captain_WD.
Not sure what you mean by that.
Exactly, nothing, zilch.
Sometimes I am using a Broadband modem thru a USB port, it appears under "Unspecified" in Devices and Printers as Huawei Mobile
I'll see about this.
Dam... this is really something I wish to avoid.
Tomorrow I'll go to town (I am living in the countryside) and visit a friend who has got an external drive, I'll try to plug it in to see how it goes.
I'll keep you posted.
Anyways I appreciate the time you guys spent trying to help me on this issue.
[QUOTE=Corobori;3263808]OK, one more thing, is the WD Elements formatted as a GPT or a MBR drive? If you can, back the data up on another drive and wipe this drive clean on the other computer with the WD DLG tool (fill it with zeros) and then plug it in the other laptop and see if that makes any difference.
Captain_WD.
I meant that it seems you cam back after I had posted and put the info from your bios. What I recommend is to go into the bios and disable always on usb and see if anything changes in windows. The yellow port I'm talking about is the one on the back of the laptop on the left side.
I would think that would not matter if the OS sees it as the enclosure should factor into that and not the OS unless its not initialized, either way windows should see it as some kind of usb device period which seems to not be happening.
Guys, I have solved this issue. On my trip to town I visited a place where they are fixing up notebooks. The guy in charge told me to purchase a dual USB cable, it wasn't easy to find one but I just got it and the external drive is now coming up nice and easy