Can See Drive but not files

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  1. Posts : 6
    windows 10
       #1

    Can See Drive but not files


    i am having similar issue as Jenny who started this thread except that it shows my memory as 0.0 mb
    i tried mini tool recovery wizard but even that shows the drive as read only.

    can you please help?

    i think my external hard disk is gone
    Attached Thumbnails Attached Thumbnails Can See Drive but not files-untitled10.png  
      My Computer


  2. Posts : 6
    windows 10
    Thread Starter
       #2

    Hi jumanji, can you please help?
      My Computer


  3. Posts : 13,576
    Windows 10 Pro x64
       #3

    Welcome to Seven Forums :)

    Please start your own thread, what is the problem, please explain in detail. :)
      My Computer


  4. Posts : 6
    windows 10
    Thread Starter
       #4

    I dont yet have rights to start new thread it seems.

    My issue is my hard disk wd element is not showing in my computer but it is shows in the devices connected. There is also an option to eject the disk. But i cannot access its content.

    I need help in this. Thanks for looking into it anyway. ��
      My Computer


  5. Posts : 31,250
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #5
      My Computers


  6. Posts : 6
    windows 10
    Thread Starter
       #6

    Yes right. Does it mean it won't work anymore?
      My Computer


  7. Posts : 2,047
    Windows 7 Home Premium 64-BIT
       #7

    It means that you have to designate a letter for that drive. Without a drive letter the system will not know which should your files be at.
      My Computer


  8. Posts : 6
    windows 10
    Thread Starter
       #8

    Roastermen, can you please tell how can i do that?
      My Computer


  9. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #9

    dsjambekar said:
    Hi jumanji, can you please help?
    "" :):)

    1. Please post a snapshot of Windows Disk Management adhering to the guidelines here Disk Management - Post a Screen Capture Image

    2. What is the capacity of your WD elements drive?

    3. How old is the drive?

    4. Run WD Data Lifeguard Diagnostic for Windows. Download from here
    Software and Firmware Downloads | WD Support ( Click on the + sign to expand and read the instructions carefully.

    Do the Quick Test and Extended Test and post the results.

    Note: Carefully note the time taken to complete the Quick Test and Extended Test, report and post the screenshots of the result... If both finish instantly that means the Diagnostic did not run.

    If the drive is shown as healthy we shall proceed to rectify the fault.

    In most cases the drive will turn into Read Only when the drive all of a sudden develops too many bad sectors.

    Let us see what is in store.
      My Computer


  10. Posts : 6
    windows 10
    Thread Starter
       #10

    Disk management shows that disk is unknown and not initialised.

    Both the tests didnt happen. they finished quickly.

    Thanks Jumanji for reply. Your reply at least reply gave me some consoled me. :|

    Thanks everyone for replying.
    Attached Thumbnails Attached Thumbnails Can See Drive but not files-discmanagement.png   Can See Drive but not files-diagnostictool.png   Can See Drive but not files-extendedtest.png  
      My Computer


 
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