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I can't find any firmware for the mouse. Maybe there is a way to update it using Razer Synapse?
Have you contacted Razer support: Razer Support
I can't find any firmware for the mouse. Maybe there is a way to update it using Razer Synapse?
Have you contacted Razer support: Razer Support
Here is a bit of info from Razers support site. It says drivers/firmware is automatically downloaded using Synapse.
Will my Razer products require Razer Synapse to function?
All Razer products function as plug and play devices. Razer Synapse offers a service above and beyond basic functionality to enhance your Razer product's capabilities. This includes features like configuring, managing, and cloud-syncing device settings. Razer Synapse also keeps your devices in optimal condition by automatically updating and downloading driver and firmware updates, as they become available. Razer Synapse is not a compulsory software for your Razer peripherals to work - but it is advisable to use Razer Synapse if you want to unlock your Razer peripheral’s full potential.
it's yours mouse?Gyazo - 6eb652e7073285ba7ad741c348040352.jpg
I don't have a Razer mouse or keyboard anymore. I had too much of a problem with the Synapse software. I use Corsair mouse and keyboard now.
You might want to start a new thread asking for help. Maybe someone else might be able to help.
I don't know if the problem was fixed. The person I was helping (anarchoi) never replied to my last post.
I never had a problem with my Razer mouse being detected. I always had a problem with Synapse software. That's why I uninstalled it and sold the keyboard and mouse.
As it says above: Do not hijack other peoples threads asking for help with similar problems to your own, you need to create a new thread of your own.