Drive not seen in Computer, present in Device Manager but unavailable.

Deadtroopers · 07 Jul 2016

Hi all,

Here's my problem and how far I have got with it: Windows can't see WDC WD25 00JS-60NCB1 250GB SATA hard drive either installed internally or attached by USB in caddy; This drive was migrated from a build that has stood idle for a while without a monitor. I accidentally booted this computer and had to shut it down with the power button. In the build the drive has been migrated to the USB to ATP/ATPI bridge is seen in Device Manager but the drive is marked unavailable. The drive can be seen from an Ubuntu Live disc and some files can be accessed but the drive dismounts after a few minutes and shows as needing formatting. The Disks Accessory shows all the partitions (Drive has a Windows and at least one Linux install); GParted stalls with errors.

I followed jumanji's Post 3 at disk 1 is unknown, not initialized, unallocated and installed/ran MiniTool Partition Wizard 9.1; however, when the Partition Recovery Wizard completed scanning it showed one partition overlapped with another and at the recovery prompt said that at least one partition would be deleted and I am unsure how to proceed. An 87.1GB partition is showing as existing but unformatted; this then shows up without a file system and overlapping several Linux Ext4 partitions, see screenshots.

I'm not sure what is going on here; I would have expected it to come back showing a Windows data partition formatted NTFS and a Linux Ext4 partition subdivided Root, Home, Swap etc, both marked as existing: this is what the Disks Accessory shows in Ubuntu and how I remember the drive as set up.

I am going to log out now and reboot into Ubuntu to see if the drive will show up long enough to get some screenies of what the Disks Accessory and the file manager can see.

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ICIT2LOL · 07 Jul 2016

Hello and welcome Deadtroopers mate the attachments are not showing up please follow this Screenshots and Files - Upload and Post in Seven Forums

If you can send us a pic of the Disk Management Start > Computer(right click it) > Disk Management - see pic

Deadtroopers · 07 Jul 2016

Thanks, that is what I did; but I'll try again.

Deadtroopers · 07 Jul 2016

That seems to have worked. Three more as requested.

Deadtroopers · 07 Jul 2016

Sorry, missed the right click! Here is Disk Management pic:

ICIT2LOL · 08 Jul 2016

Ok mate now looking at the PW pics (a program I use all the time) there are two pics one with three drives listed and one pic with two drives - so is the missing drive mentioned in post#1 in the three drive pic the one that isn't recognised?

The other thing is you have EUFI BIOS?? on that machine and in the PW the drive usually shows up as a GPT disk see the pic of this my newish laptop. I am just wondering why the disks are not shown as GPT drives??

Now before you do anything lets find out what the drive shows up as in PW and then go into your BIOS and see if the drive is listed there.