Laptop CD/DVD device problems

  1. Posts : 1,002
    XP Pro (x86) | 7 HP (x86) & (x64) | 7 Pro (x64)

    Laptop CD/DVD device problems

    My Toshiba (2012-C665) laptop's CD/DVD drive will randomly not read a data disc and will never burn a disc with default Toshiba software.

    Using 3rd party software, (authorised) Portable InfraRecorder on the Toshiba I burnt a data disc to DVD.
    With the disc reinserted, to play, the Toshiba drive assumes I want to burn a CD/USB media

    Laptop CD/DVD device problems-burn-disc.png

    Other PCs read the disc perfectly

    I have found Microsoft's own Fix problems with CD or DVD drives that can’t read or write media but my Win10 radar has a hair trigger, last thing I need is a Win10 invasion.

    Laptop CD/DVD device problems-ms-fixit-tool.png

    Would a quick solution be to substitute third party software (to replace Toshiba's) ?
    - but I don't know how to do that nor what software (driver?) to substitute ?

    - several of my rigs have Nero but from experience it is not brilliant and Nero locks out many other 3rd party burners
    - and Nero's GUI looks like a xmas tree .. ugly and way oversized (especially for a laptop monitor)
    - InfraRecorder has a perfect GUI (that suits me)

    Laptop CD/DVD device problems-infrarecorder-gui.png

    I guess this is a Toshiba problem and not MS (I think?) ... I am hoping someone on this forum might be able to shed some light on what I could/should do.

    Thank you :)

    I use VLC to play video DVD but the Toshiba does not always play
    Last edited by bawldiggle; 20 Jul 2016 at 18:02. Reason: additions
      My Computer

  2. Posts : 2,774
    Windows 7 Professional 64-bit

    I was going to suggest uninstalling cd-dvd device via Control Panel's Program and forcing Windows 7 to reDiscover, download, install necessary drivers to establish a working relationship between Windows 7 and the cd-dvd device -- however, I'm thinking you already tried that, correct? Two very good and thorough pay-for products that could really work: Cyberlink's PowerToGo and PowerDVD. If you go that route, get PowerToGo first, then add PowerDVD.
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:06.
Find Us