Data error (cyclic redundancy check) when installing program


  1. Posts : 2
    Windows 7 64-bit
       #1

    Data error (cyclic redundancy check) when installing program


    My office manager has a program she was trying to install on a Windows 7 machine. It is new. When installing, it will not finish and gives the "data error (cyclic redundancy check)" message. I tried to install the same program on mine (also Windows 7) and get the same error message. What is strange is she had this same program on her last computer (also Windows 7) and it installed and ran fine. I'm puzzled by this.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #2

    Welcome to our forum MRM4

    Exactly what program are you referring to?
      My Computer


  3. Posts : 2
    Windows 7 64-bit
    Thread Starter
       #3

    It is a calendar program.
      My Computer


  4. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #4

    MRM4 said:
    My office manager has a program she was trying to install on a Windows 7 machine. It is new. When installing, it will not finish and gives the "data error (cyclic redundancy check)" message. I tried to install the same program on mine (also Windows 7) and get the same error message. What is strange is she had this same program on her last computer (also Windows 7) and it installed and ran fine. I'm puzzled by this.
    If it's happening on 2 different machines then it's possible the installer file/disc is corrupted or damaged. Do you have a backup copy of the installer file/disc that you could try?
      My Computer


  5. Posts : 2,774
    Windows 7 Professional 64-bit
       #5

    If not, try this to see if you're only DVD can be fixed: Attempt to diskcopy from source to target, failing that, attempt to folder and file copy from source to target; I know that looks strange, however, I was able to "recover" an install DVD or CD that way, was able to use the copy to do the install. I never figured out how or why that worked - once or twice.
      My Computer


 

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