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#11
I looked at the manual for both his motherboard and case.
The case has both USB 2.0 and 2x USB 3.0 ports on the front panel.
There are separate cables to the motherboard to the appropriate connectors on the motherboard.
I suspect, now, that it may be a driver issue or a bad USB 3.0 cable from the front panel to the motherboard (less likely),
Edit: That case comes with an adapter cable that allows connecting the front panel USB 3.0 ports to the rear USB 3.0 ports of the mother board. If the rear ports aren't used, this could be a work around.
Last edited by pbcopter; 12 Aug 2016 at 15:22. Reason: Added info.