Front USB 3.0 ports not working?

Hey guys.

I'm having a rather unusual issue with my USB 3.0 ports (Asmedia) on the front side. The back ones work fine so I'm unsure if it's anything to do with the drivers or even in the BIOS? Could anyone suggest any troubleshooting methods?

CPU-Z validation for specs below.


Speccy information:
http://speccy.piriform.com/results/H...ILoZXHuZf1JjAh

Nothing out of the ordinary appears in the DM. No driver issues appear at all. BIOS settings are enabled and the connector is plugged in. The USB 2.0 ports work and they're on the same circuit board.

USB 2.0 ports work fine on both front and back. USB 3.0 ports on the back work fine, but on the front, they don't. I know the difference between USB 2.0 / 3.0. What I mean is, the USB 2.0 and 3.0 ports are on the same front panel.

I have 2 USB 2.0 ports, a firewire port, e-SATA port and 2 USB 3.0 ports along with a headphones/microphone jack on the front panel.

EDIT: Just checked the connections to the motherboard for the front panel, it's connected. (obviously as USB 2.0 ports and the 1.5mm jacks work)

EDIT: Checked Event Viewer and I find a lot of "hcmon" warnings.

Code:

Log Name:      System
Source:        hcmon
Date:          12/08/2016 02:42:43 PM
Event ID:      0
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      Kyle-PC
Description:
Detected unrecognized USB driver (\Driver\usbfilter).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="hcmon" />
    <EventID Qualifiers="32768">0</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-08-12T13:42:43.878055700Z" />
    <EventRecordID>1539765</EventRecordID>
    <Channel>System</Channel>
    <Computer>Kyle-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>\Device\hcmon</Data>
    <Data>\Driver\usbfilter</Data>
    <Binary>00000000020028000000000000000080000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Try switching to a different USB header on Motherboard.
Check wiring plug connections to Front Panel.
Try a different USB Panel.
Try a different USB Cable.

There's still a possibility it's a driver related issue. May need to download new drivers from Manufacturers site.

Bios USB setting?

Have the front USB ports ever worked?

John

Yes, they are both connected. They all worked 2 weeks ago before I had my latest BSOD issue to which I had posted here.

Uninstall the USB 3.0 controller, let Windows find it again, then see if it straightens itself out.

IoNGeNeRaL said:

The USB 2.0 ports work and they're on the same circuit board.

Hi,
What do you mean on the same circuit ?

How many usb3's and 2's are there on the same single usb3 port on the board ?