Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Bluetooth stopped working + computer won't shut down -- related??

15 Aug 2016   #1

Windows 7 Professional 64-bit OEM, installed January 2012
Bluetooth stopped working + computer won't shut down -- related??

Two new behaviors just started today and I'm wondering if they're related.

I noticed my Bluetooth speaker would not connect to my PC after I had just used it the night before. I tested the speaker and the speaker itself can connect to other devices just fine. I tried clearing out my devices and trying to rediscover my speaker, but my PC can't find any devices -- not my speaker, not my cell phone, nothing. Rebooting doesn't help. I updated my Broadcom Bluetooth drivers to the newest ones and that didn't help either. I checked and Bluetooth services are running, my PC is discoverable, etc. I also have two different Bluetooth dongles and neither is working.

Also today, I discovered that when I try to shut down my computer, it stays stuck on the "Windows is shutting down" screen and it never actually shuts down. I'm forced to hold down my desktop PC's power button to get it to turn off.

I can't recall any changes I made to my computer, other than switching my audio recording preferences in the sound manager from mic to stereo and I downloaded a program called StreamTransport because I wanted to download some embedded media.

Full system scan with Avast doesn't turn up anything after updating virus definitions, although it appears on my first scan, Avast was terminated abruptly on its own before it finished, according to my event viewer. (I checked the event viewer because it finish suspiciously quickly when I had stepped away from the computer. Avast wasn't closed, the scan was just over.) I tried again and it got to 100% with no viruses found.

Any ideas of what could be going on?

My System SpecsSystem Spec
23 Aug 2016   #2

Windows 7 x64

Do remove all (everything) devices connected to the computer.

Sometimes it is the devices are locked and may affect shutdown process.

When insert the devices, do it one by one, and do the shutdown, to see if it is the device giving problem.

You can try this Superantispyware to scan your computer.

Sometimes, it may required 2 or more different type of antivirus, malware, etc..
My System SpecsSystem Spec
23 Aug 2016   #3

Windows 7 HP 64

When you shut down, you write the user register settings to disk.
Run a disk check to be sure your disk has no faults.
My System SpecsSystem Spec


 Bluetooth stopped working + computer won't shut down -- related??

Thread Tools

Similar help and support threads
Thread Forum
Bluetooth USB dongle stopped working
Hi! My girlfriend has a no-name bluetooth usb dongle (she bought it some time ago since her laptop came without the bluetooth integrated and she needs it to access stuff on her cellphone). It worked perfectly on her Windows 7 machine until recently. Now, by looking into the Device manager this...
Hardware & Devices
Bluetooth stopped working
Hello. Months ago I was configuring a ps3 controller on my laptop, I got it working, started playing a game then I got a BSOD, bluetooth has not worked since. I uninstalled the drivers, installed again, updated drivers, etc etc, nothing works. Do you think the bluetooth chip is fried? ...
Hardware & Devices
Bluetooth Mouse suddenly stopped working
Hi everybody, I like many others am experiencing problems with my rocketfish bluetooth mouse. Up until now it had worked perfectly fine for me on both my desktop and my current laptop computer. Recently the batteries died and since that point the mouse has not worked. I have tried...
Hardware & Devices
Fallout 3 has stopped working and must shut down.
I just got Fallout 3 on Steam. Its starts up just fine untill I try to make a new game. Then it stops working and I have to shut it down. Im reinstalling it and I update when I try agian.
bluetooth button stopped working..
i installed 7 a few days back...but yesterday i got a new kinda problem.. 1) my windows started hanging on shutting down..also when i keep system idle for 5 mins and then cm back and start takes about good 5-10 seconds to respond..hanging totally in the mean time.. 2) my Bluetooth button...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:24.
Twitter Facebook