Crashes and BSoD with new build

Hello all,

I've just put together a new computer. The specs are as follows:
Motherboard: SuperMicro H8SGL-F
Processor: AMD Opteron 6276 @ 2.6GHz
Memory: 16GB Crucial Ballistix Sport 16GB 2x8GB @ 1600MHz
GPU: XFX R9 390X 8vr6
SSD: OCZ Agility4 60GB SSD
PSU: CX600



So, the problem I'm getting is that at random times the computer will freeze briefly and then the screen will become distorted into horizontal bars. As seen in the picture below.



So the short history of debugging and problem finding so far was like this:

I initially found a problem when I booted up after a clean install; began trying to install AMD Crimson drivers for the GPU and got a BSoD towards the end of the installation when installing "AMD Evolved Gaming". The BSoD was titled "MEMORY_MANAGEMENT."
I rebooted and attempted the installation again and it went through fine. Shortly after this I continued getting BSoDs all with "MEMORY_MANAGEMENT" errors. So I used DDU to uninstall and then reinstall GPU drivers. I swapped out the ram and back in one stick at a time.

Now after reinstalling windows several times and reinstalling the GPU drivers more times than I care to think about; I do not get BSoDs anymore. I only get the horizontal bar crash as seen above.

The crash never has happened immediately upon boot. It happens after 15 minutes to an hour.

I've run FurMark and Prime95 for 10 minutes each with no crash. I ran CompuBench and got a crash at the Bitcoin benchmark; but I ran it again with no crash.

I've monitored the GPU, CPU and NB temperatures all the while. The CPU has not gone above 55C and the GPU is set to throttle at 75C and this is working properly. The NB was heating up quite a bit at first (I saw it at 80C at one point), so I put a fan on it and it's now at a much happier 54-56C.

I ran one pass on Memtest86, and got no errors. I figured that with crashes occuring this frequently, if the RAM was the issue, it would have found an error on the first pass.

I've found that if I run FurMark for ~5 minutes, then immediately close it and open another application like Steam; the system will crash with the horizontal bars like above.

If I leave the computer just sitting on for ~20 minutes it will crash with horizontal bars like above. 20 minutes is a very rough estimate. Sometimes it seems fine for 30-45 minutes and sometimes it's much closer to 15 minutes.


I appreciate any input. I've been beating my head against the wall with this one :)

Could be many things. I would guess / say that is related to your GPU.
From Super Micro I found the data sheet Super Micro Computer, Inc. - Aplus Products | Motherboards | H8SGL-F
Is your BIOS up to date?
As your MB can use ECC and No ECC memory, is it configured correctly at BIOS?
I've seen that the MB has an internal GPU. Try to remove the XFX R9 390X 8vr6 and work with the Integrated Matrox G200 Graphics IG.

Megahertz07 said:

Could be many things. I would guess / say that is related to your GPU.
From Super Micro I found the data sheet Super Micro Computer, Inc. - Aplus Products | Motherboards | H8SGL-F
Is your BIOS up to date?
As your MB can use ECC and No ECC memory, is it configured correctly at BIOS?
I've seen that the MB has an internal GPU. Try to remove the XFX R9 390X 8vr6 and work with the Integrated Matrox G200 Graphics IG.

Hello,

Thanks for the response!

My BIOS are one version behind (3.5) the most recent release (3.5a), as I heard there are stability issues with the latest version.

I have gone in BIOS and disabled ECC. I'm not sure if it auto adjusts for 1.5v of non-ecc RAM, but as I understand it, this wouldn't be a problem in any case as 1.5V ram should be okay at 1.35v.

Along the lines of the motherboard, I've also changed several of the jumpers.
I received bluescreen regarding BMC, so I disabled the BMC via jumper.
I disabled onboard graphics via jumper.
I enabled I2C to PCIe via jumper.

None of these things seemed to play a role in the crashing.

I will try the integrated graphics today and report back on my findings.
Again, I appreciate the response!

I got no crashes when using integrated graphics.

On a side note, I also tried new RAM and a new CPU. Neither of these things helped at all.

Skyl3r said:

I got no crashes when using integrated graphics.

On a side note, I also tried new RAM and a new CPU. Neither of these things helped at all.

That's good news. So the problem seams related to the graphics card. It can be hardware or software.
As your MB is quite old, the question is: For what you're going to use it for? Can it stay with the IG or you need a fast graphics card?

Megahertz07 said:

Skyl3r said:

I got no crashes when using integrated graphics.

On a side note, I also tried new RAM and a new CPU. Neither of these things helped at all.

That's good news. So the problem seams related to the graphics card. It can be hardware or software.
As your MB is quite old, the question is: For what you're going to use it for? Can it stay with the IG or you need a fast graphics card?

No, I'll need the GPU or at least a GPU. So my understanding from talking to several people is that the possible problems and how I can test are:

• GPU is faulty - Try replacing it... (Worst case scenario... )
• Motherboard is faulty - Verify the problem isn't anything else
• PSU is faulty/not strong enough - Try replacing it. I'll try this today
• IRQ Conflicts - Check Device Manager
• Drivers - No idea.

Are there any additional things I could check that might be easier?

Megahertz07 said:

For IRG Conflicts use System information %windir%\system32\msinfo32.exe
Your SuperMicro H8SGL-F has PCIe 2.0 and your Graphics is PCIe 3.0

Okay, thanks! I'll use msinfo32.

I'm not sure if you're indicating that's a problem. PCIe 3.0 cards are backwards compatible with 2.0. The speed difference isn't even significant. It's like 1-2% difference in performance.

I think that if you have a PCIe 2.0 graphics card that you place on a PCIe 3.0 slot would be OK. But to place a fast device on a slower lane, I'm not sure. You should contact the graphics manufacturer.

Megahertz07 said:

I think that if you have a PCIe 2.0 graphics card that you place on a PCIe 3.0 slot would be OK. But to place a fast device on a slower lane, I'm not sure. You should contact the graphics manufacturer.

I appreciate the concern, but PCIe 3.0 cards absolutely work in PCIe 2.0 slots.
The device is simply throttled down to PCIe 2.0 speeds; which as PugetSystem's research shows, is not actually much of a throttle at all.