New
#1
Error Message when trying to add Printer
Hello -
I upgraded our Windows XP machines to Win7 Professional 64 bit SP1 machine.
On one machine, I cannot add printers - local or network.
The computer has a printer attached to it, via USB 2.0. Epson WorkForce Professional 645. I have installed the drivers, uninstalled them, downloaded drivers, all to no avail.
When I plug the printer in to the USB port (first time), Win says device was successfully installed. Yet when I go to print, it (printer) does not show up. I go to control panel, and "add a device/add printer" When I click on "Add Printer" I get the message:
"Windows can't open Add Printer. Access is Denied."
Since it is a local, attached printer, it has nothing to do with spooling.
I am logged in as an administrator.
I have not had this on any other computer ((total of 5 computers - all running Win7 Professional 64 bit SP1) all computers have a local attached printer connected via USB, as well as share a common network printer)
Thanks