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Windows 7: Can't listen to music with Sony mdr zx770 Bluetooth headphone

26 Sep 2016   #1

Windows 7
Can't listen to music with Sony mdr zx770 Bluetooth headphone

I used to be able to listen to music through a pair of Sony bluetooth headphones on my Wins 7 laptop. However, I am no unable to do so. I have tried uninstalling and reinstalling the bluetooth drivers with no success, removed and added the device. I followed a number of the steps in this thread : Bluetooth headset pairs but won't connect, not avail as playback devic , specifically the post from 11th Dec 2014 . Computer has been restarted multiple times.

I've attached an image of what I see. I can connect the headphones to the laptop, but can't listen to music. I also cannot set the headphones to default playback.

Atm, I'm listening through an aux cable, but any additional trouble shooting steps would be appreciated.

Thanks in advance

Attached Images
Can't listen to music with Sony mdr zx770 Bluetooth headphone-bluetooth-listen-music.png Can't listen to music with Sony mdr zx770 Bluetooth headphone-cant-select-headset-default-playback.png 
My System SpecsSystem Spec
26 Sep 2016   #2

Win-7-Pro64bit 7-H-Prem-64bit

Hi and welcome to SevenForums,
That was one of the bad things about KB3172605 it kills bluetooth devices
My System SpecsSystem Spec
27 Sep 2016   #3

Windows 7

Hi ThrashZone,

Thanks for pointing that out. I've played around with the KB3172605 update (uninstalling and reinstalling) and it definitely does seem to be the cause of the issue.
My System SpecsSystem Spec

27 Sep 2016   #4

Win-7-Pro64bit 7-H-Prem-64bit

I thought it was fixed in the new version released this month = guess not still waiting for Intel to fix it I guess ?
My System SpecsSystem Spec

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