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Acer becomes non responsive when external hard drive is connected
Booting in either normal mode or safe mode, if the external USB hard drive is connected, the laptop is not responsive. But if the USB is not connected, the laptop boots up fine. If I connect the USB after the laptop boots up, then the windows will start to become non responsive. It detects the hard drive but becomes non responsive.
The hard drive is actually from my primary laptop. It failed to boot up so I am trying to access it as an external from my back up laptop. When I used disk management to see the status of the hard drive, it says there is a cyclic redundancy error. When I did a startup repair on my primary laptop using a usb drive, it says the MBR had an error and the bootrec commands did not work because the drive could nto accessed and the device was malfunctioned. Not sure if the hard drive is broken...I do have files on it.
I have reinstalled the USB drivers and my back up laptop is free of viruses and malware....chkdsk and sfc scannow ran with no problems. sfc found and fixed all errors it found on the first run, but afterwards found none. But even after all scans, the external hard drive still makes the laptop non responsive.
Any ideas? Let me repeat, the laptop can DETECT the external hard drive, but it cannot access it. I can run chkdsk /f /f f: from the command prompt (F is the drive letter) but the command prompt will just stay there not doing anything.....the scan process will not start.