Windows detected a Hard disk problem

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  1. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit SP1
       #1

    Windows detected a Hard disk problem


    Eassos PartitionGuru Disk Verify Result:

    Disk: HD0:ST9320325AS(298GB)
    Cylinder Range: 0 - 38913 (Total cylnders count: 38913)
    Time: 2016-10-04 15:59:23

    27 bad track areas found. The detailed bad track information is as follows:

    Cyl. Head Sec. Sec. Count Elapsed Time(ms) result Error


    801 Not Detect Not Detect Not Detect 27394 Not repaired IO Device Timeout.

    835 Not Detect Not Detect Not Detect 24149 Not repaired IO Device Timeout.

    864 Not Detect Not Detect Not Detect 3307 Not repaired IO Device Timeout.

    992 Not Detect Not Detect Not Detect 25958 Not repaired IO Device Timeout.

    1029 Not Detect Not Detect Not Detect 27628 Not repaired IO Device Timeout.

    1090 Not Detect Not Detect Not Detect 3230 Not repaired IO Device Timeout.

    1124 Not Detect Not Detect Not Detect 4415 Not repaired IO Device Timeout.

    1158 Not Detect Not Detect Not Detect 4165 Not repaired IO Device Timeout.

    1279 Not Detect Not Detect Not Detect 28158 Not repaired IO Device Timeout.

    1346 Not Detect Not Detect Not Detect 4774 Not repaired IO Device Timeout.

    1408 Not Detect Not Detect Not Detect 17644 Not repaired IO Device Timeout.

    1409 Not Detect Not Detect Not Detect 11981 Not repaired IO Device Timeout.

    1410 Not Detect Not Detect Not Detect 6739 Not repaired IO Device Timeout.

    1443 Not Detect Not Detect Not Detect 11076 Not repaired IO Device Timeout.

    1447 Not Detect Not Detect Not Detect 6973 Not repaired IO Device Timeout.

    1504 Not Detect Not Detect Not Detect 21310 Not repaired IO Device Timeout.

    1506 Not Detect Not Detect Not Detect 44367 Not repaired IO Device Timeout.

    1507 Not Detect Not Detect Not Detect 13588 Not repaired IO Device Timeout.

    1534 Not Detect Not Detect Not Detect 33541 Not repaired IO Device Timeout.

    1538 Not Detect Not Detect Not Detect 17238 Not repaired IO Device Timeout.

    1572 Not Detect Not Detect Not Detect 7067 Not repaired IO Device Timeout.

    1600 Not Detect Not Detect Not Detect 7582 Not repaired IO Device Timeout.

    1638 Not Detect Not Detect Not Detect 15537 Not repaired IO Device Timeout.

    1639 Not Detect Not Detect Not Detect 7722 Not repaired IO Device Timeout.

    1665 Not Detect Not Detect Not Detect 31949 Not repaired IO Device Timeout.

    1731 Not Detect Not Detect Not Detect 25772 Not repaired IO Device Timeout.

    2148 Not Detect Not Detect Not Detect 36707 Not repaired IO Device Timeout.




    SeaTools Enterprise diagnostic log file:


    03-Oct-2016 17:57:53 SeaTools Enterprise diagnostic 03-Oct-2016 17:57:57 Device(s) found during bus scan: 03-Oct-2016 17:57:57 No HBA has been detected 03-Oct-2016 17:58:02 Device(s) found during bus scan: 03-Oct-2016 17:58:02 No HBA has been detected 03-Oct-2016 17:58:12 Entering Advanced diagnostic section 03-Oct-2016 17:58:26 Device(s) found during bus scan: 03-Oct-2016 17:58:26 No HBA has been detected


    Instructions For Fixing Hard Disk Errors:
    We strongly recommend that you backup your computer to avoid potential data loss.
    After you have backed up your computer, you should contact your computer manufacturer or other hardware technical support to determine if the disk with errors needs to be repaired or replaced.
    We recommend that you store these printed instructions together with the media used to back up your data (for example, the CDs or USB flash drive used to store your backup), so that everything you need to fix your computer is in one place.
    The following information is provided to help the hardware technical support person diagnose the hard disk with errors.
    Disk Name: ST9320325AS ATA Device Volume: C:\


    Please advise!
    Attached Thumbnails Attached Thumbnails Windows detected a Hard disk problem-hdd-problem.png   Windows detected a Hard disk problem-ui8t67t7u.png  
    Last edited by anton; 04 Oct 2016 at 08:06.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello Anton mate sooner rather than later you should use this Imaging with free Macrium

    I don't really understand what that Seatools report is going on about but a quick look around for that HBA suggests to me there may be something wrong with it's controller - I stand to be corrected of course.

    I would be investing in anew drive myself but it is your budget mate.
      My Computer


  3. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #3

    Hi,

    I cannot boot Imaging with free Macrium via my laptop's CD-ROM Drive.

    When I reboot my pc, appears this message:

    A winpeshl.ini file is present but no commands were successfully launched. This could caused by incorrect formating or an invalid executable name.

    X:\windows\system32

    Now, I reboot again with Windows 7 installation Disk on my CD-ROM Drive and I managed to restart my laptop BY SELECTING command prompt on SAFE MODE:

    I see this:
    C:\WINDOWS\SYSTEM32

    Should I download and try to run?: Macrium Reflect Free

    please advise!

    Thanks
    Last edited by anton; 04 Oct 2016 at 16:53.
      My Computer


  4. Posts : 7,351
    Windows 7 HP 64
       #4

    Anton, your disk is dying. Save your data. Boot with a Linux USB flash drive and copy your data to another external drive.
      My Computers


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #5

    Yep do as Megahertz has suggested and here is my little easy one to try
    BOOTABLE UBUNTU
    Make a bootable Ubuntu disk Get Ubuntu | Download | Ubuntu
    Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
    When it is finished - it takes very little time you will get a screen like in the pic .
    Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
    I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.
    Here is another obne but I find the Ubuntu quicker and easier to set up Emergency Kit - save your files from a dead OS
    Attached Thumbnails Attached Thumbnails Windows detected a Hard disk problem-ubuntu-screen-x2.png  
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  6. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #6

    Thanks but I do not want to save my data. I would like to fix/repair my current C: drive bad sectors if this is possible.

    If I manage to repair my C drive, then I would like to reinstall a fresh copy of WINDOWS.

    Now, I am on C:\WINDOWS\SYSTEM32.
    Last edited by anton; 05 Oct 2016 at 07:01.
      My Computer


  7. Posts : 7,055
    Windows 7 Home Premium 32 bit
       #7

    HDDs do not last forever. Once bad sectors have started appearing it signifies the end of life. Bad sectors cannot be repaired. You have to discard the drive. Buy a new drive and install Windows afresh.

    Have you made the Recovery Disks for your laptop?

    If you haven't made, then you should use the the product iD in the Certificate of Authenticty sticker to activate Windows after installation.
      My Computer


  8. Posts : 34
    Microsoft Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #8

    Thanks!

    Where can I find a boot disk or/and Recovery Disks for TOSHIBA Satellite L650-13P?
      My Computer


  9. Posts : 7,351
    Windows 7 HP 64
       #9

    anton said:
    Thanks!

    Where can I find a boot disk or/and Recovery Disks for TOSHIBA Satellite L650-13P?
    Normally there is a disk partition to create the disks from an application on the system. Now it's too late as you can't run Windows an even if you could, you can't trust as your disk has bad sectors.
    You can install Win 7 using a Win 7 installation disk, use the key that is attached to your laptop and download the drives from Toshiba site.
    The ISO can be got from here Microsoft Windows and Office ISO Download Tool Microsoft Windows and Office ISO Download Tool
    Last edited by Megahertz07; 05 Oct 2016 at 14:59.
      My Computers


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #10

    Yes mate and now might be the time to get an SSD to install from the important thing is that you get the correct ISO for the activation code on that sticker on your machine.
    So if you have a sticker that says 7 Pro 64bit then just make sure you download the correct ISO from that site and then use the code.
    The alternative is buy another OEM but hey that is a last resort.

    The pic you probably know anyway but my old Toshibas have the Toshiba name on the label.
    Attached Thumbnails Attached Thumbnails Windows detected a Hard disk problem-coa.png  
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