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Windows 7: Keyboard stops working after entering the password

02 Dec 2016   #1
Aloha

Windows 7 Home Premium 32bit
 
 
Keyboard stops working after entering the password

Hello,
when I start the computer I am prompted to enter the password which I can do without any problem with the integrated keyboard (laptop) or with the attached USB external keyboard.
After having done that the computer boots normally but the keyboards don't work anymore. Only the virtual keyboard included in the System does work.
What may be the reason of that very annoying problem?
Best regards
Aloha


My System SpecsSystem Spec
.
03 Dec 2016   #2
Digerati

Windows 7 Profession 64-bit
 
 

That's a new one on me - especially both the integrated and external keyboard. Do they work in Safe Mode? Have you scanned for malware?

What about the touchpad?

Did the problem just start? You might use System Restore to go back before the problem started.
My System SpecsSystem Spec
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 Keyboard stops working after entering the password




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