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Windows 7: 4GB ram installed but only 1 gb usable ???

19 Dec 2016   #1
guitarfiend

windows 7 home premium 64 64 bit
 
 
4GB ram installed but only 1 gb usable ???

Win & "Ultimate" I had 2 gb of ram installed.Comp was very slow to respond.So,I installed 4GB.PC seems faster now but,when I look at system properties,it says there is only 1 gb "usable" !!! I noticed that my system is running on 32 bits when my understanding is that this is supposed to be a 64 it system !!!.This is dell latitude D 630 that I bought refurbished.Oh...and before I installed the new ram,I was using in the low 90% of all my ram.Now,I'm using in the upper 80's !!


My System SpecsSystem Spec
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19 Dec 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello mate how did you find out it was 32bit? and what makes you think it is supposed to be 64bit? because if the seller told you it was 64bit and in fact it is 32bit then I would be getting my money back.

Personally I have doubts about refurbished gear because I often think it is so often easy for people to be ripped off. Go into the Control Panel > System and the first window should tell you what it is. Plus because of the problems the RAM usage is a worry and I am wondering what processes are running to chew it up like that. To see that see pic


Attached Images
4GB ram installed but only 1 gb usable ???-mem-use.png 
My System SpecsSystem Spec
19 Dec 2016   #3
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You do not have to have 64 bit installed to use 4 GB. But windows will only use from about 3.25 to 3.75 GB`s on a 32 bit system.

My belief, If your cpu is 64 bit capable, then always install 64 bit. No matter what amount of memory you have in it at the time. You can always install more memory later.

Please post a shot of Resource Monitor showing the memory tab. Use the snipping tool then in your reply choose Go Advanced and click the small paperclip icon to attach the snip.

That will explain everything.

To open Resource Monitor.... Right click the taskbar>click Task manager>Performance>Resource Monitor>Memory
My System SpecsSystem Spec
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20 Dec 2016   #4
Eric3742

Windows 7 x64
 
 

Have you consider the RAM is not slotted in properly, hence may not able to read the other 4GB RAM.

Do open the back cover to check the RAM 4GB is slotted and fitted nicely, not loose or easily removed.


Eric.
My System SpecsSystem Spec
20 Dec 2016   #5
guitarfiend

windows 7 home premium 64 64 bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello mate how did you find out it was 32bit? and what makes you think it is supposed to be 64bit? because if the seller told you it was 64bit and in fact it is 32bit then I would be getting my money back.

Personally I have doubts about refurbished gear because I often think it is so often easy for people to be ripped off. Go into the Control Panel > System and the first window should tell you what it is. Plus because of the problems the RAM usage is a worry and I am wondering what processes are running to chew it up like that. To see that see pic
Icit2lol-I found out it was 32 bit through the control panel.And,I think at one time I tried to DL something & I couldn't because I had to have a 64 bit OS.I somehow got it into my head that Win7 was a 64 bit OS.
My System SpecsSystem Spec
20 Dec 2016   #6
guitarfiend

windows 7 home premium 64 64 bit
 
 

Quote   Quote: Originally Posted by AddRAM View Post
You do not have to have 64 bit installed to use 4 GB. But windows will only use from about 3.25 to 3.75 GB`s on a 32 bit system.

My belief, If your cpu is 64 bit capable, then always install 64 bit. No matter what amount of memory you have in it at the time. You can always install more memory later.

Please post a shot of Resource Monitor showing the memory tab. Use the snipping tool then in your reply choose Go Advanced and click the small paperclip icon to attach the snip.

That will explain everything.

To open Resource Monitor.... Right click the taskbar>click Task manager>Performance>Resource Monitor>Memory
Addram-I cannot seem to post a snip of this.I am basically being told that the file is to big.And,I cannot find the "Go Advanced" icon Let's see if this works.... 4GB ram installed but only 1 gb usable ???-capture.png


My System SpecsSystem Spec
20 Dec 2016   #7
guitarfiend

windows 7 home premium 64 64 bit
 
 

[QUOTE=Eric3742;3305351]Have you consider the RAM is not slotted in properly, hence may not able to read the other 4GB RAM.

Do open the back cover to check the RAM 4GB is slotted and fitted nicely, not loose or easily removed.


Eriic-the ram should be seated properly & snugly.My system is reading both 2gb sticks.
My System SpecsSystem Spec
20 Dec 2016   #8
Megahertz07

Windows 7 HP 64
 
 

Under BIOS, does it show 4G?
Did you replaced the 2G memory by a 4G or did you add another stick?
Is the new memory "new" or used?
Is it the same type and speed?
My System SpecsSystem Spec
20 Dec 2016   #9
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

The problem seems to be in Hardware Reserved as it's showing 3073 MB.
My System SpecsSystem Spec
20 Dec 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

and according to the HP data sheet thats a 64bit 8GB max machine?
run this see whats there, hwinfo
https://www.google.co.uk/url?sa=t&rc...42059868,d.amc

Roy

OR is it your Dell refurb???
My System SpecsSystem Spec
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 4GB ram installed but only 1 gb usable ???




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