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Windows 7: Help for Logitech H340 Headset

30 Dec 2016   #11
Janesdf

Windows 7
 
 

Thanks for the suggestion. I was actually going to ask if you could recommend another headset and I will definitely check the Corsair offerings.

Have a great day and again, many thanks. Jane


My System SpecsSystem Spec
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05 Jan 2017   #12
Nght

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
If "Roll back driver" is greyed out, do the following:

1. Right click your headset and select "Update Driver Software..."
2. Select "Browse my computer for driver software"
3. Select "USB Audio Device" from the list
I had the same problem as described in the original post, suddenly no microphone circa mid-December but with Windows 10, and the above did the trick for me. Thanks!
My System SpecsSystem Spec
06 Jan 2017   #13
Janesdf

Windows 7
 
 

Solution found!

Hi Mellon Head,

I re-read and followed your instructions again, and still no working mic. I then decided to unplug my Logitech 340 Headset from the USB port, then I uninstalled the "USB Audio" driver completely, then restarted my pc.

I then plugged the Logitech H340 headset back into the same USB port, waited for it to install, and, now, the mic is working. I made two calls, one long and one short, to verify that.

I don't know if this is a permanent solution, but I now know how to get the mic working if it stops again, (now shows as Logitech H340 in preferences).

Thanks again for all of your help, which helped me find a solution. Have a great weekend!

Jane
My System SpecsSystem Spec
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07 Jan 2017   #14
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Glad you got it working, you two. And Nght, thanks for the rep. Much appreciated.
My System SpecsSystem Spec
07 Jan 2017   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

What most likely happened because you removed all 3 party drivers is Windows 7 pickup up on the head phones being plugged in and you are now using the Windows 7 generic head phone drivers. If your head phone are working to your liking their is no problem.

Jack
My System SpecsSystem Spec
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 Help for Logitech H340 Headset




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