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Help for Logitech H340 Headset
Hi,
The mic on my Logitech H340 headset stopped working on my Win 7 pc. It worked fine until yesterday, then suddenly stopped.
I unplugged the mic from its usb port and tried every other port on my pc, the mic still does not work.
I checked the (Hardware/Sound) preferences, which originally showed the mic as Logitech H340 headset. Once it stopped working, the preferences now list it as USB Audio. While in preferences, I found that the mic level was set to 0, I slid the arrow to about 60%, clicked OK as the "Apply" button is dimmed. The mic still did not work.
Then, I ran the troubleshooter and it found that the mic volume level was set to 0, the troubleshooter fixed it so that the mic did work. But, it did not set the mic back to the original Logitech H340, still shows as USB Audio.
HOWEVER, if I shut down my pc, whether it's for a day, an hour or 5 minutes, the mic no longer works so I have to run the troubleshooter again to fix it.
By the way, I can hear audio through the headset, no problems there, just with the mic.
This is the second Logitech H340 headset that has had this problem. I contacted the manufacturer and they sent a replacement (this summer), which, as I mentioned above, worked fine until yesterday, now, the same problem.
Is this a Win 7 problem as I have seen questions regarding the same issue in the Logitech forum, Tom's hardware, and random searches.
Thanks for any help provided. Jane